Hudu Reviews

Hudu is a great platform that can be hosted in the cloud or self-hosted. You are able to easily create KB articles, creat assets, track operations, and store passwords.

The password extension for web browsers is new and still being developed, but it's the most user-friendly. There are better password extensions out there that leave Hudus with a lot to be desired.

We needed a platform where were could store passwords, create and store KB articles, create assets, search for assets, and archive assets. We can also control who sees what so not everyone has access to everything.

It integrates with our other systems for seamless updates. Our techs love it since switching from another IT documentation platform.

I wish it could do the custom URL for sharing documentation so it could look more professional when we share with clients.

Keeps all of our techs on the same page!

It is easy for our team to create and update documentation. It is also great that it links directly to our ticketing system for easy access. It has allowed us to stay more organized.

It sends too many alerts to our ticketing system.

It has solved staying up to date on clients. We have also created processes for our build technician for others to see how far we are in the process.

The ui and searchability has been the biggest change.

How complicated it is to add some custom facts.

We have increased our internal knowledge base for our customers drastically.

Hudu's ease of use and the pricing model

Lacking of features that are needed but roadmapped.

Hudu allows us to centralize all of our documentation needs, allows it to be automatically update with other tools and centralizes our global process templates.

Used for KB articles and password management.

The GUI leaves a lot to be desired. would prefer a more modern gui

KB tracking and customer password management.

Used for KB articles and password management.

The GUI leaves a lot to be desired. would prefer a more modern gui

KB tracking and customer password management.