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About HR365 Helpdesk

Sharepoint ticketing system is simple, customizable, Sharepoint help desk ensures your organization can handle every issue properly. It provides some key features like Reporting, Self Service, Customization, and much more. It is suitable for all types of organizations.

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Screenshots & Videos

Helpdesk Focus
Autopilot
Self Service

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    66%
  • Momentum
    62%
  • Popularity
    63%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online
HR365 Helpdesk Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Standard $49.00 $49.00 per month

Per month, billed yearly

Features

  • Upto 50 users
  • 2 support tickets
  • Free updates via MS store
  • Integrates with Office 365
  • SharePoint-hosted app
  • Data stays in your SharePoint
  • Custom request types
  • Mobile responsive
  • Multiple roles
  • Smart notifications
  • Self Service web forms
  • Multiple departments groups

Plus $99.00 $99.00 per month

Per month, billed yearly

Features

  • All features in Standard Plus,
  • Upto 200 users
  • 4 support tickets
  • Commonly users service fields
  • Dashboard
  • Canned responses
  • Custom signatures
  • Custom ticket status
  • Custom ticket sequence
  • Ticket fields customization
  • Private Notes
  • Ticket Splitting & Merging

Premium $149.00 $149.00 per month

Per month, billed yearly

Features

  • All Features in Plus Plus,
  • Upto 500 users
  • Unlimited support
  • Customer satisfaction Surveys
  • Free updates with support
  • Create new ticket from emails
  • Email templates
  • Auto assign tickets
  • Auto close tickets
  • Auto capture email attachments
  • Integrate with Asset Management
  • Block spammers and domains

Enterprise $249.00 $249.00 per month

Per month, billed yearly

Features

  • All features in Premium Plus,
  • Upto 1000 users ​
  • Kanban View
  • Escalate Tickets​
  • Custom columns​
  • Create Sub tickets​
  • Track time spent on tickets​
  • Ticket due date reminders​
  • Escalate Ticket Automatically
  • Customize with Power Automate.
  • API connectivity
  • Connect with Power BI

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 21/06/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about HR365 Helpdesk Pricing

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HR365 Helpdesk Reviews

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HR365 Helpdesk Reviews

HR365 Helpdesk Screenshots

Helpdesk Focus

Helpdesk Focus

 Autopilot

Autopilot

 Self Service

Self Service

 Security, Identity, Access Management

Security, Identit...

 Reports

Reports

HR365 Helpdesk FAQs

What are the top alternatives for HR365 Helpdesk?

Here`s a list of the best alternatives for HR365 Helpdesk:

Does HR365 Helpdesk provide API?

Yes, HR365 Helpdesk provides API.

HR365 Helpdesk Contact

Vendor Details

Union City, California Founded : 2015

Contact Details

480 382 8242

https://www.hr365.us/office-365-hr-system/sharepoint-ticketing-system/

Social Media Handles

Not available

Customers

Apollo Bank
Cricket Australia
HORIZON GLOBAL
KPMG
MSX
nha
Pan Foundation
SIEMENS
TRY Childrens Services
ZERO Motorcycles

Disclaimer

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