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Hopper HQ Reviews

User Rating

4.6/5 (Based on 186 Ratings)

Rating Distribution

  • Excellent

    83.9%
  • Very Good

    8.1%
  • Average

    0.5%
  • Poor

    0%
  • Terrible

    7.5%

User Sentiments

Easy to Use, Excellent Customer Service, Great Scheduling Features, Time-Saving

Renewal Policy, Occasional Technical Issues, Limited YouTube Integration, Lack of Bulk Photo Uploads

Do You Use Hopper HQ?

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Review Summary

Overall, users find Hopper HQ to be a reliable and user-friendly social media scheduling tool that simplifies content planning and streamlines posting. They appreciate its intuitive interface, comprehensive features for post scheduling, analytics, and collaboration, and the ability to manage multiple social media accounts from a single platform. However, some users have expressed concerns about occasional bugs and glitches, the need for improved customer support, and limitations in features such as reporting and customization.

Pros

  • Userfriendly interface for easy onboarding and adoption.
  • Streamlined campaign management with automation features.
  • Robust reporting and analytics for datadriven decisionmaking.

Cons

  • Limited customization options for advanced campaign strategies.
  • Occasional technical glitches reported by some users.
  • Customer support could be more responsive during peak hours.

AI-Generated from the text of User Reviews

Reviews
HL

Herman Louw

November 21, 2024 Source: Trustpilot.com
Hopper HQ is a winner!
Hopper HQ is a fantastic social media scheduler that keeps things simple but comes with a load of options. The interface makes it look easy, and honestly, it is. The calendar view and the social post generator are easy to master and work seamlessly. I truly love this software and can see myself using it for years to come.
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TS

Todd Schuchart

November 6, 2024 Source: Trustpilot.com
Isabel is awesome
Isabel is awesome! The user interface is clean and easy to understand. Well worth it.
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JS

Jason Sloan

October 21, 2024 Source: Trustpilot.com
This software has significantly changed our business
This software has significantly transformed the way we manage our social media presence, both for our own accounts and for our clients. Its user-friendly interface makes it an absolute delight to use for scheduling and posting content regularly. We've seamlessly incorporated this tool into our arsenal, enabling us to manage multiple social media accounts with just the click of a button, a feature that has drastically improved our efficiency.
The integration into our weekly and monthly processes ensures that all our clients' content is accurately and consistently posted, aligning perfectly with our strategic timelines. A standout aspect of this software is its incredibly responsive customer support team. The implementation process was meticulously detailed, providing clear instructions that led to a flawless setup.
Although we encountered a minor issue with a client’s Meta account, the exceptional assistance from Isabelle enabled us to resolve the problem swiftly, avoiding significant downtime. This level of support reinforces our confidence in the software. Without a doubt, this tool merits a full five-star rating for its ease of use, robust functionality, and outstanding customer service.
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JM

Joe Maracic

October 15, 2024 Source: Trustpilot.com
Hopper HQ was a pleasant surprise
Hopper HQ was a pleasant surprise in a crowded SMM space. The UI is so clean and easy to use. LOVE the calendar view. All the accounts are clearly organized on the left-hand side of dashboard. Workspaces would be cool, but the Team and Search features work very well.

The Hopper AI can help you create captions and hashtags, plus the analytics shows who is looking at what. There's also a Best Time to Post view.

I love that Hopper has a mobile app, that actually works. This seems to be rare in the SMM space.
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DK

David Kocsis

September 21, 2024 Source: Trustpilot.com
One of the best social scheduler apps…
One of the best social scheduler apps on the market. No issue at all. They have been operating its business for many years which is a good sign these days and all StartUps.
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MJ

Michael Joyce

May 15, 2024 Source: Trustpilot.com
Service support beyond what I ever imagind
Hopper HQ was not an expensive software program, so when I was unable to figure out some things on my own, I was stunned to get high-level tech support (training for an amateur!). Isabel walked me through it on a Zoom call, then sent some video clips and followed up to make sure I got it. You can't do better than that.
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M

Mark

January 21, 2024 Source: Trustpilot.com
Hopper is Terrific!
Hopper HQ is terrific and easy to use! And the customer service from Isabel wnet above and beyond. Cannot recommend enough!
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TS

Tommaso SV

November 14, 2023 Source: Trustpilot.com
A little complicate e to set up but…
A little complicate e to set up but great and very helpful. Great assistance from the team
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IG

Ian Gray

October 22, 2023 Source: Trustpilot.com
Makes Instagram useable for me ♥️
I have been using Hopper to manage my Instagram for a few years now, this just makes it so easy to prepare and manage all aspects of my social posts. If I didn’t have Hopper then I simply would not be using Instagram as I just do not have the time to post manually.

The team are so helpful and the service, advice and rewards have been above and beyond what I ask for each time.

Thank you Hopper, it is a pleasure to be a life member. And to anyone considering using Hopper, you will be glad you did… believe me.

Ian Gray @iangrayphotography_
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LM

Laurie Mintz

October 13, 2023 Source: Trustpilot.com
Great Platform!
Easy, seamless social media posting platform with excellent customer service! Highly recommend!
Read more

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