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Google Analytics Reviews

User Rating

4.6/5 (Based on 4,342 Ratings)

Rating Distribution

  • Excellent

    62.6%
  • Very Good

    31.8%
  • Average

    4.9%
  • Poor

    0.2%
  • Terrible

    0.4%

User Sentiments

Comprehensive Reporting, Ease of Use, In-depth Data Analysis, Extensive Integrations

Steep Learning Curve, GA4 Transition Issues, Limited Realtime Data, Data Sampling Issues

Do You Use Google Analytics?

Write a Review

Review Summary

Google Analytics is praised for its comprehensive data collection capabilities, ease of use, and seamless integration with other Google products. Users appreciate the platform's ability to track website traffic, user behavior, conversions, and demographics. They find the real-time reporting feature particularly valuable for making informed decisions and optimizing marketing strategies. Although some users find the learning curve steep, they acknowledge Google Analytics' free version offers exceptional value for small businesses.

Pros

  • Extensive data collection and analysis capabilities.
  • Easy integration with other Google products and services.
  • Robust reporting and visualization tools.
  • Highly customizable to fit specific business needs.

Cons

  • Steep learning curve for new users.
  • Can be expensive for small businesses.
  • Privacy concerns due to Google's vast data collection practices.
  • Limited customer support options.

AI-Generated from the text of User Reviews

Reviews
RC

Richard C

June 19, 2024 Source: G2.com
"Useful for page and session analytics"
What do you like best about Google Analytics?

The software is easy to use, easy to understand, and easy to customized. Also, provide high level analytics that are valuable to any business.

What do you dislike about Google Analytics?

Thresholding when the page or website don't get a lot of traffic. The length of data storage is also short.

What problems is Google Analytics solving and how is that benefiting you?

Evaluating campaign performance, blog performance, acquisition strategy, cost of acquisition, and optimization opportunities.

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RK

Rupesh K

June 4, 2024 Source: G2.com
"Best tool for business analysis and user classification"
What do you like best about Google Analytics?

Best about this is it is a free tool and can be easily intregrated with any other tool

What do you dislike about Google Analytics?

In reporting we can't get much details reports

What problems is Google Analytics solving and how is that benefiting you?

We can get segmant wise report and all audience type

Read more
MS

Mansi S

May 27, 2024 Source: G2.com
"Amazing tool for tracking website & User journey"
What do you like best about Google Analytics?

Google analytics provides so many features . Creating self and custom reports as per our view of the data. Customizing reports on the panel . The ease of most of the basic metrics getting tracked and calculated.The integration part is much easier on gtm as well as on the website.

What do you dislike about Google Analytics?

The limitations in creating custom dimension and metrics also the change of definations of the engagement and bounce rates of the website.

What problems is Google Analytics solving and how is that benefiting you?

The different types and number of data insights we get from GA is exceptional that too free of cost. Whole organisation can access the property and build their own custom reports of their is the best part.

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ML

Michael L

May 23, 2024 Source: G2.com
"Great Software - Note the Change to G4 is going to be a bumpy transition"
What do you like best about Google Analytics?

I like that I am familiar with Universal Google Analytics and that I can connect it to google data studio and google tag manager

What do you dislike about Google Analytics?

The transition to G4. Every 4 to 6 months, there are changes on the dashboard that can be positive and negative when something new is added or removed. Overall for a free software works perfect.

What problems is Google Analytics solving and how is that benefiting you?

I am able to create click ID's and be able to track how many clicks on a certain page or how far the member is scrolling on our page.

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MD

Mark D

May 21, 2024 Source: G2.com
"Google Comes Through Yet Again"
What do you like best about Google Analytics?

Several times a year Google adds more features and reporting views...all for free! And I can present the graphs directly to my clients.

What do you dislike about Google Analytics?

The only downside is some of the dimensional reporting is hard to grasp for marketing people like me.

Recommendations to others considering Google Analytics:

It's free so try it and if you don't like it you get your money back!

What problems is Google Analytics solving and how is that benefiting you?

I can accurately track site visitors and their behavior while on my site. Google Analytics is the best free tool I have used by far. I can't believe they don't charge for it. Benefits include ready-made visual reports and graphs that I can send directly to my customers, a deep dive into where visitors came from (referrer), how long they stay on my site (time on site), and what percentage of visitors only view one page (bounce rate).

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NA

Namrata A

May 16, 2024 Source: G2.com
"The best analytics software ever"
What do you like best about Google Analytics?

It has tons of features. It shows easily what is working and what is not working on your website. It gives custom reports too.

What do you dislike about Google Analytics?

Some of the features do not work on the mobile app

What problems is Google Analytics solving and how is that benefiting you?

It has helped our business a lot in the past couple of years. We are able to track where we are getting the most traffic, what is working and what is not working etc.

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VH

Vikas H

February 6, 2024 Source: G2.com
"Make well informed marketing decisions with Google Analytics"
What do you like best about Google Analytics?

The best thing about Google Analytics is that it’s free. It collects data, processes it and reports for you all in the background. You simply need to copy the code and paste it on to your website so that Google Analytics can capture data from your website and create reports. It saves you time and you get immediate access to analytics. However, you can also create your own customized report with drag and drop interface. It can be easily integrated with other tools like AdWords and other platforms. It helps you identify visitors’ behavior on your website and internal searches made on your website by visitors. You can also identify the time visitors are spending on different pages and from which page they bouncing back. You get to know of demographics. You can identify the audience on the basis of age, gender and location.

What do you dislike about Google Analytics?

Social media conversion tracking is not much reliable and the actual data isn’t available real-time. It is quite difficult for a beginner to fully understand and use all features of Google Analytics.

What problems is Google Analytics solving and how is that benefiting you?

The best thing is that you can identify which social platform you are getting the most traffic from. So, it helps you decide on the best social media to invest in.

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SS

Saurabh S

January 15, 2024 Source: G2.com
"Google analytic provides all the data relevant to the client or your customers."
What do you like best about Google Analytics?

The best thing is that you can check whether customer is using mobile or desktop, Customer location country,, platform, bounce rate, sessions on the webpage, where the traffic coming from on the website, etc.

What do you dislike about Google Analytics?

Nothing to dislike about google analytics. This is one of the best marketing tool in the market available, specially for Digital Marketing which is the trend of marketing nowadays.

What problems is Google Analytics solving and how is that benefiting you?

Google analytic provides the complete data regarding the customer behaviour, his journey on the website. Customer is completing your set goal or not, and many other benificial information.

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NF

Nicolas F

January 14, 2024 Source: G2.com
"Tracking e-commerce conversions with Google Analytics"
What do you like best about Google Analytics?

The depth of analytics provided is simply mind-blowing. From the user-purchase journey to user acquisition, the quality of data is really useful for analyzing, understanding and improving e-commerce campaigns. Best of all, the real-time user preview.

What do you dislike about Google Analytics?

G4A at first was a bit confusing, but after following a training course, we were able to use it to its full capabilities. I have no dislike as such at this moment.

What problems is Google Analytics solving and how is that benefiting you?

Google Analytics helps us benchmark and analyze our website visits and see if we are meeting our goals in terms of traffic and sales. The reporting features are perfect.

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AU

Anonymous User

January 7, 2024 Source: G2.com
"Want to know website performance? Use Google Analytics"
What do you like best about Google Analytics?

To be honest, everything is best about Google Analytics. This is our go-to tool to use in all of our digital marketing efforts. The data it gives to us is like a goldmine which is of utmost important for every marketer. It shows us, website visitors info, their sessions, durations, exit pages, conversions, and so on. Easy implementation and integrates with other platfforms as well

What do you dislike about Google Analytics?

There's nothing to dislike about Google Analytics and their new version of GA4 is brilliant.

What problems is Google Analytics solving and how is that benefiting you?

In the era of digital marketing, it's crucial to know who the website visitors are. And that's where Google Analytics comes helping us know about our customers, their journey throughout the website, conversions, how they are interacting with the pages, and which pages are the best performing. This tool is helping us in all of these as well as sharing the performance report to the clients.

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