FireStart Reviews

- very simple overview for process owners

- very easy handling for process modeling

- Fulfillment of the ISO9001 standard requirements

- modern surface

- great and fast support team

- great help and requested changes are taken very seriously and if they make sense usually implemented quickly or otherwise an alternative solution is offered

- In the process portal, the settings regarding the English language should be more consistent

- Better overview per user, where this user is stored everywhere (e.g. process owner, user etc.)

- Use the possibility of test licenses and visit possibly companies, which already use FireStart - this will convince you fast

- Better overview of our processes and roles in the company

- At the moment, we have only set a workflow for approving processes - but in the long run, many release topics can hopefully be mapped via workflows in FireStart

short communication channels,

solution-oriented approaches

compared to Microsoft Platforms a little slower in integration with other O365 products

Process Modelling

Workflow Automation

The Model designer is very intuitive and comfortable. Creating and editing models works perfectly.

Firestart is easy to learn. It really is low code. Other tools that I have seen tell they are low code, but instead you really need a developer.

Access to different systems is not uniform

Process Automation for our company and BPA project implementations for customers

We had very successful projects with relatively short implementation time.

We see a high customer satisfaction.

Great intuitive Workflow and Forms Designer that perfect interact with other systems like SharePoint, TEAMS,...

The roadmap for future features and improvements could be more transparent.

Each requirement, that follows a process, can be realized with FireStart like digital document signatures, approvals, transfer data from one system to anoter - based on user inputs or triggers.

Modelling in flow chart notation and BPMN 2.0

Performance of the client and UI Design sometimes oldschool

Digital Release Workflow, Data Management, etc.

BPM & Workflow Automation in one integraed Tool. If no Interface to other Applikations is an place you can use the UiPath RPA integration for automation

actually nothing, we are in a good realtionship

End 2 end BPM and Process monitoring - find your Painpoints within your processes

- quick Wins for digitization of processes via low code approach

- many predefined activities

- easy connection to third-party systems via business entities

- possibility to enhance forms via html control if needed

- task deployment via MS Teams or direct delivery into Outlook (form is rendered if plugin is installed)

- deputy regulation only in client

- so far no form templates can be created (but planned)

- no integrated escalation of tasks (needs to be modeled separately)

easy to evaluate with free trial without the need to setup own hardware

- digital release workflows

- quick realization of on boarding workflows

- easy to onboard new employees

- transfer information between different systems via rest calls

Technical and functional support. Let's you think out of the box and really makes processes quick!

I really can't think of something I dislike

Processes with a lot of manual work.

Possibility to automate notification and execution/escalation structure between different departments.

Option of filling word or pdf documents also is very usefull and can be used in many cases to automate administration procedures.

Support team reacts very quickly and professionally on requests.

Software is difficult to start with at the begining. Configuration might be confusing. Available documentation is rather basic. It is definitly good move that Firestart team is now working on preparing workflows examples and entire Academy structure to make learning process of Firestart easier.

Notification between different departments. Automation of emails sent to clients. Employee onboarding and offboarding procedures. Saves time and prevent mistakes.

Ease of use. Supportive service. Good use cases

Installation takes a bit of time with Enterprise edition

Process Modelling for process redesign; Workflow automation. Process mapping