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Fiix Reviews

User Rating

4.4/5 (Based on 510 Ratings)

Rating Distribution

  • Excellent

    53.3%
  • Very Good

    37.8%
  • Average

    6.7%
  • Poor

    1.8%
  • Terrible

    0.4%

User Sentiments

Ease of Use, Comprehensive Maintenance Tracking, Excellent Customer Support, Helpful Mobile App

Complex Reporting Functionality, Limited App Functionality, Difficulty Deleting Assets, Occasional Connectivity Issues

Do You Use Fiix?

Write a Review

Review Summary

Overall, users praise Fiix for its user-friendly interface, comprehensive features, and exceptional customer support. Many users highlight its ease of use, even for those with limited technical expertise. The software's customizable dashboards, reporting capabilities, and mobile app receive positive feedback for enhancing efficiency and accessibility. Additionally, users commend Fiix's customer support team for their responsiveness, knowledge, and willingness to go the extra mile. While some users mention occasional bugs or glitches, they generally express satisfaction with the software's performance and reliability.

Pros

  • Userfriendly interface and easy to navigate.
  • Comprehensive asset management capabilities.
  • Ability to create and track work orders efficiently.
  • Robust reporting and analytics tools.

Cons

  • Some users have reported issues with the mobile app.
  • May not be suitable for very small businesses due to its pricing.
  • It can be challenging to set up and customize initially for some users.
  • Occasionally, users have reported slow customer support response times.

AI-Generated from the text of User Reviews

Reviews
JH

Josh H

January 6, 2024 Source: G2.com
"Company maintenance"
What do you like best about Fiix CMMS?

Fiix is a great asset to any company big or small to have.

Being able to set up auto reoccurring PMs and having notifications. The ability to have good documented notes that can be used between all maintenance guys.

What do you dislike about Fiix CMMS?

Only downside is dont have the full capabilities on the app as the site in setting things up, but the app does provide a good amount.

What problems is Fiix CMMS solving and how is that benefiting you?

Dont have to worry about notes and logs being lost. Or lack of info on assets.

Read more
AU

Anonymous User

January 5, 2024 Source: G2.com
"Fiix CMMS"
What do you like best about Fiix CMMS?

The best feature about Fiix is that it is easy to use by the main key users whom are the Maintenance team members, People that are spending most of their time on the floor shops to fix things. In any CMMS software there should be a balance between the simplicity and capabilities that the software provides to you, Looks like Fiix has found this balance point. Plus the Support team are doing a great job.

What do you dislike about Fiix CMMS?

Reporting module could be more user friendly, though the analytics dashboard is there to help with this.

What problems is Fiix CMMS solving and how is that benefiting you?

Inventory managment related issues, predictive maintenance scheduling, over view of the maintenance activities.

Read more
CM

Cliff M

December 19, 2023 Source: G2.com
"Under promised, over achieved!"
What do you like best about Fiix CMMS?

The software’s ease of use and excellent customer support allowed our business to flawlessly replace a legacy CMMS that added little to no value to our maintenance operating system. FiiX analytics and an array of customizable dashboards have helped our maintenance team shift focus toward planned and predictive maintenance. Machine operators can now perform and track autonomous maintenance tasks as first lime TPM, allowing our TPM maintenance crews to focus on the work orders that require trade skills to complete. Our next phase will be to roll out FiiX Asset Predictor, which will help sustain our OEE and availability KPIs, helping us reach our potential business output.

What do you dislike about Fiix CMMS?

Nothing from a functional use or support as both have been excellent.

What problems is Fiix CMMS solving and how is that benefiting you?

As our business shifts toward Digital manufacturing FiiX will allow us to harvest the edge data from machines to give us a predictive model of business performance and risk mitigation.

Read more
BS

Brandon S

December 7, 2023 Source: G2.com
"Very good"
What do you like best about Fiix CMMS?

every thing is more organized and more efficient

What do you dislike about Fiix CMMS?

Everything is great abt it no dislikes at all

What problems is Fiix CMMS solving and how is that benefiting you?

it's solving work orders getting backed up and not done

Read more
GE

Garret E

November 30, 2023 Source: G2.com
"Fiix CMMS - Streamlining Maintenance Excellence"
What do you like best about Fiix CMMS?

Two standout features of Fiix that have greatly impressed me are its powerful preventive maintenance capabilities and insightful reporting tools. The preventive maintenance module empowers our team to schedule and execute routine tasks efficiently, reducing unexpected breakdowns and improving equipment reliability.

What do you dislike about Fiix CMMS?

Need pictures for PM tasks and Feauters to see planned items and training on calenders (work in progress).

What problems is Fiix CMMS solving and how is that benefiting you?

Inefficient Maintenance Scheduling:

Problem: Managing and scheduling maintenance tasks manually can be time-consuming and prone to errors.

Fiix Solution: Fiix streamlines maintenance scheduling by automating routine tasks, ensuring that maintenance activities are planned efficiently and executed on time, optimizing resource allocation.

Read more
AP

Akash P

November 29, 2023 Source: G2.com
"It is helping us organize our warehouse."
What do you like best about Fiix CMMS?

User Friendly, it saves downtime for the production and manage our orders efficiently.

What do you dislike about Fiix CMMS?

Can work on interface to be more interactive

What problems is Fiix CMMS solving and how is that benefiting you?

Tracking the orders and parts for the maintenance inventory.

Read more
ER

EMMANUEL R

November 1, 2023 Source: G2.com
"FIIX ES MI GRAN ALIADO A LA HORA DEL INVENTARIO DE TODAS MIS REFACCIONES"
What do you like best about Fiix CMMS?

ME ENCANTA EL SIEMPRE TENER ACTUALIZADOS MIS MANTENIMIENTOS PREVENTIVOS Y ASI EVITAR TENER PAROS EN LA LINEA DE PRODUCCION.

What do you dislike about Fiix CMMS?

QUE HAY SIERTAS PARTES DE LAS ORDENES DE TRABAJO QUE NO SE PUEDEN CAMBIAR DE NOMBRE O DE UBICACION.

What problems is Fiix CMMS solving and how is that benefiting you?

UNO DE LOS PROBLEMAS ES LA REALIZACION DE LAS ORDENES DE TRABAJO EN TIEMPO Y FORMA Y TENER UN REGISTRO DE ELLAS Y SUS MATERIALES QUE SE REQUIRIERON PARA REALIZARLA.

Read more
CD

Charles D

October 31, 2023 Source: G2.com
"I love the app and it's abilities more and more each day."
What do you like best about Fiix CMMS?

Fiix works great! The program has everything you need to manage your maintenance parts inventory. We have had it for over a year, and I am still learning about what it can do for us daily. You can track where your inventory is used and how often it is used there. The ability to monitor your assets and how often they are down is fantastic. Fiix also allows you to attach a list of parts that is used on each asset (machine) to that asset (machine), so if the need were there you could implement a kitting program for PM's. Beyond all of it's capabilities, the never ending means of support is great. You can also chat within the Fiix community with other users and chew on some things that they may be able to help you with.

What do you dislike about Fiix CMMS?

I think the inventory cycle count program needs help. How our inventory is located numerically in the system interferes with the systems ability to give us what we desire. With that being said, it is still a very useful tool within our facility. As i mentioned earlier, the Fiix system is still rather new here, so it may be something we need to work out on our end.

What problems is Fiix CMMS solving and how is that benefiting you?

Fiix has solved all of our issues with asset management. Tracking where our inventory goes and how often will allow us better to monitor the item or items and the machine itself. Being able to easily track where parts are being applied is such a great tool. This feature will allow a company to monitor usuage per item or asset. Being able to visibly see each asstets parts usage can alert the company that maybe theres more of a problem with that asset other than needing a part change. We havent even scratched the surface of what Fiix is capable of.

Read more
JA

Jocelyn A

October 31, 2023 Source: G2.com
"Great product to enhance your business"
What do you like best about Fiix CMMS?

I love the versatility and flexibility of FIIX. Also the tutorials are well explain. In addition, I appreciate the follow-up with my FIIX liaison officer. She makes sure we are satisfied with the FIIX product. The FIIXER blog is very helpful. This blog helps us stay connected to what's going on in the industry.

What do you dislike about Fiix CMMS?

What I like less is creating personalized reports, it's cumbersome. But I know the Research and Development team is working on a more user-friendly product.

What problems is Fiix CMMS solving and how is that benefiting you?

We have increased our efficiency. Tracking files is really easy. We have tools in FIIX that allow us to improve our weak points and solidify our strong points.

Read more
SC

Shawn C

October 17, 2023 Source: G2.com
"FIIX"
What do you like best about Fiix CMMS?

This system is very frindly to it's users and a very effictive tool.

What do you dislike about Fiix CMMS?

There's not much not to like. the only thing I would like to see is more for warning of updates

What problems is Fiix CMMS solving and how is that benefiting you?

KPI charts are a done of help for us

Read more

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