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Direct7 Networks Reviews

User Rating

4.4/5 (Based on 7 Ratings)

Rating Distribution

  • Excellent

    85.7%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    14.3%

Do You Use Direct7 Networks?

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Reviews
DS

Dyana Stefan

March 26, 2024 Source: Trustpilot.com
best support you can ever reach out to!
I cannot speak highly enough about the support I received! From the moment I reached out with my inquiry, the support team was incredibly responsive, helpful, and efficient. They went above and beyond to ensure that my issue was addressed promptly and satisfactorily. Their professionalism and dedication truly impressed me. I have dealt with many support teams in the past, but this experience stands out as exceptional. Thank you for your outstanding service, and Thank you Emanuel specifically :)
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SA

Soundar A

March 12, 2024 Source: Trustpilot.com
Integration with Nagios
I was exploring the alert tool to integrate with Nagios and found the D7networks.

The response and support what I received from D7networks was really awesome. It was on time response and got a personal contact number to discuss about the required changes.

I personally recommend it for every one where this tool can be implemented
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MH

Miri Homes

February 23, 2024 Source: Trustpilot.com
Unmatched Support: Recommends Direct7 Networks!
I received amazing customer service, even though my issue wasn't directly related to their product. They went above and beyond to help me, and I wouldn't hesitate to recommend them to anyone seeking an SMS service with exceptional customer support.
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SM

Sanjay Mistry

February 13, 2024 Source: Trustpilot.com
I found Direct7 Network knowledgable
I found Direct7 Network knowledgable, great customer service & efficient system.
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ps

prakash sekar

August 4, 2022 Source: Trustpilot.com
He made a good support for me
He made a good support for me, each and every problems you guide me to solve it easily. really I loved him/her support.
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IP

ILYAS P

November 27, 2019 Source: G2.com
"Best worldwide SMS provider"
What do you like best about Direct7 Networks?

Direct7 Network provides reliable and budget-friendly SMS solution with global coverage and 24/7 Support. Their main features are 20secs Delivery, High Delivery Rate, Competitive Pricing, and Global Coverage.

They have several direct connections and high-quality routes to ensure client’s messages are Delivered across to the Mobile handset reliable and promptly.

Also, D7Networks provides OMNI channel Solutions like OTP and 2FA services.

D7 provide free credits until the integrations are successful and webchat support is easily reachable and awesome.

You can signup with social media authentication and there aren't any more verifications. You can directly start using after signup.

D7 provides free sender id for most of the countries and you can easily get it by contacting them over webchat.

What do you dislike about Direct7 Networks?

There is no negative points or issues yet.

Recommendations to others considering Direct7 Networks:

Go ahead, they are the best in industry

What problems is Direct7 Networks solving and how is that benefiting you?

SMS communication with customers

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HC

Hassen Charef

March 24, 2024 Source: Trustpilot.com
OTP SMS are not received by customers.
OTP SMS are not received by customers.
We have been having a repetitive issue with d7networks. Our customers are not able to login because of this.
Slow customer support. I'm telling them that I have also tested and that I'm not receiving the sms, and they are telling me that they see that it has been sent.
Well no! Since I have my phone in hand and I'm telling you that it's not received!
And when I asked for a refund, they completely ignored me!
We are switching the SMS provider. This service is a joke!
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