CXone Personal Connection

About CXone Personal Connection

NICE inContact CXone Personal Connection is a patented proactive predictive dialer that generates more revenue and fewer hang-ups. Set the right tone and connect with more customers in less time. Get the most revenue out of your dialing lists and retain your best employees by helping them attain quota. Reach customers proactively through low-cost channels, like SMS and agentless dialing, with personalized, timely communication. NICE inContact offers the right capabilities and expert services to help you define your compliance needs and reach your goals.

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Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

24/7 (Live rep), Business Hours, Online

CXone Personal Connection Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

CXone Personal Connection Custom

Features

Decreased hang-ups
Patented predictive dialing
Continuously updated dialing lists
Review info with preview dialing
Handle destinations though serial record recovery
Create new campaigns with easy-to-follow wizards
Pull updated records with Proactive XS
Reduce the need for inbound calls
Prioritize most important work first
Adjust work order to meet internal goals
Create one experience for agents through My Agent eXperience - MAX
Utilize partnership with Gryphon, a top compliance company
Stay up to date with changing compliance landscape
Disable predictive dialing to comply with TCPA
Manual dial option

Disclaimer: The pricing details were last updated on 09/03/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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CXone Personal Connection Reviews

User Rating

4.3/5 (Based on 106 Ratings)

Rating Distribution

Excellent
51.9%
Very Good
30.2%
Average
14.2%
Poor
1.9%
Terrible
1.9%

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Videos on CXone Personal Connection

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CXone Personal Connection FAQs

What are the top alternatives for CXone Personal Connection?

Here`s a list of the best alternatives for CXone Personal Connection:

Does CXone Personal Connection provide API?

No, CXone Personal Connection does not provide API.

CXone Personal Connection Contact

Vendor Details

Salt Lake City, Utah

Contact Details

1.801.320.3200

https://www.niceincontact.com/call-center-software/omnichannel-routing/predictive-dialer

Social Media Handles

Not available

Customers

Disclaimer

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CXone Personal Connection

About CXone Personal Connection

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CXone Personal Connection

About CXone Personal Connection

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CXone Personal Connection Alternatives

CXone Personal Connection Reviews

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Rating Distribution

Do You Use CXone Personal Connection?

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Videos on CXone Personal Connection

CXone Personal Connection FAQs

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Disclaimer

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

Buyers

Makers