Convoso

About Convoso

Convoso's cloud-based contact center software converts lead faster. Dramatically increase contact and lead conversion rates with Convoso’s end-to-end contact center software. This predictive dialer with superior recycle logic combined with lead management automation and omnichannel capabilities empower outbound contact centers to move more leads through the funnel faster. With the Virtual Agent, the user can turn aged leads into live transfers. Plus, you’ll benefit from a dedicated Convoso team member to help to master the system and fast track the results.

Screenshots & Videos

Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours, Online

Convoso Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Convoso Custom

Features

Dynamic Scripting
Workflow Dialing
Robust Lead Management
Local Caller ID
Multi-Campaign Login
Customizable Dashboards
Caller ID Reputation Management
Multiple Dialing Modes
TCPA Compliance Tools

Disclaimer: The pricing details were last updated on 30/06/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Convoso Pricing

Convoso Alternatives

View All Convoso Alternatives

Dialpad Contact Center The smart AI-powered call center read more

4.3 207 user ratings

Get Free Advice Convoso Vs Dialpad Contact Center

Vonage Contact Center A Contact Center Software for Business read more

4.3 131 user ratings

Get Free Advice

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LeadDesk The ultimate call center software for you read more

4.6 12 user ratings

Get Free Advice

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Dialer360 Highly secure call center software with PCI compliance. read more

4.7 19 user ratings

Get Free Advice

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HoduCC Comprehensive and consolidated contact center software read more

4.8 20 user ratings

Get Free Advice

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Vert-Age Dialer Provides comprehensive BPO solutions read more

Get Free Advice

CallCenterHosting P... Predictive Dialer, Outbound Dialer Software read more

3 2 user ratings

Get Free Advice

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Call Center Studio Enhance your customer satisfaction with Call Center Studio read more

4.8 130 user ratings

Get Free Advice

Five9 Cloud contacting made easier for you read more

4.1 956 user ratings

Get Free Advice Convoso Vs Five9

Zoom Contact Center Elevate Customer Engagement with Seamless, Intelligent Interactions read more

Get Free Advice

Convoso Reviews

User Rating

4.6/5 (Based on 191 Ratings)

Rating Distribution

Excellent
70.2%
Very Good
18.3%
Average
8.4%
Poor
2.6%
Terrible
0.5%

User Sentiments

User-Friendly Interface, Efficient Auto Dialer, Detailed Reporting, Responsive Customer Support

Occasional System Lag, Call Drops, Audio Issues, Inbound Call Handling

Do You Use Convoso?

Write a Review

Review Summary

The majority of user reviews are very positive, applauding the product's ease of use, powerful features, and excellent customer support. Reviewers appreciate the intuitive user interface, which makes it simple to set up and use, even for those with limited technical expertise. They also highlight the wide range of features, such as call tracking, lead management, and reporting, which help businesses streamline their sales processes and improve their efficiency. Additionally, reviewers consistently praise the exceptional customer support, noting the responsiveness and helpfulness of the support team.

Pros

Streamlined communication: Centralizes customer interactions from various channels, providing a unified view of customer conversations.
Improved agent efficiency: Automates repetitive tasks, enabling agents to focus on highervalue interactions and improving overall productivity.

Cons

Potential data privacy concerns: Handling sensitive customer data requires robust security measures to ensure data protection and privacy.
Integration challenges: Integrating with existing systems can be complex and timeconsuming, potentially disrupting ongoing operations.

Convoso Reviews

AI-Generated from the text of User Reviews

Did you find this information valuable?

YES NO