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About ConVox

ConVox transforms customer engagement with intelligent call center solutions. The ConVox Predictive Dialer boosts productivity by auto-dialing multiple numbers and connecting agents only to live responses, ideal for sales and telemarketing. The ConVox Omnichannel Contact Center unifies voice, chat, email, and social media on one platform, giving agents a 360-degree view of customer journeys for faster resolutions and personalized support. Simplify workflows and enhance satisfaction effortlessly. The ConVox IVR System streamlines calls with customizable menus and self-service options, saving time while maintaining professionalism. Stay in control with the ConVox Mobile App, offering real-time call monitoring, performance tracking, and analytics on the go. Additional features include ticket management, CRM integration, and WhatsApp Solutions, making ConVox a comprehensive tool for simplifying operations, improving efficiency, and driving growth. Empower the business to deliver seamless, meaningful customer experiences with ConVox’s innovative solutions. Transform the communication strategy today!

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    64%
  • Popularity
    67%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online

ConVox Features

Call Center Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.
ConVox Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

ConVox Custom

Features

  • Predictive (Predictable) Dialer
  • Omni Channel Contact Center
  • IVR
  • Contact Center App
  • Ticketing Management System
  • WhatsApp Solutions
  • CRM

Disclaimer: The pricing details were last updated on 04/06/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ConVox Pricing

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ConVox Reviews

User Rating

4/5 (Based on 1 Ratings)

Rating Distribution

  • Excellent

    0%
  • Very Good

    100%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

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ConVox FAQs

What is ConVox used for?

ConVox is Call Center Software. ConVox offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

Learn more about ConVox features.

What are the top alternatives for ConVox?

Here`s a list of the best alternatives for ConVox:

Does ConVox provide API?

No, ConVox does not provide API.

ConVox Contact

Vendor Details

Hyderabad, India

Contact Details

+1-800-102-3835

https://www.deepijatel.com/

Social Media Handles

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