Home/ Enterprise Wiki Software/ Confluence/ Reviews
Robust project Collaboration with a host of social features
44.3%
39.1%
13.5%
2.2%
0.8%
Easy to Use Interface, Extensive Integrations, Collaboration Features, Comprehensive Knowledge Base
Sluggish Performance, Limited Mobile Functionality, Confusing Navigation, Limited Customization Options
Confluence is a popular knowledge base and documentation platform praised for its ease of use, collaborative editing features, and integration with other Atlassian products, particularly Jira. Users appreciate the ability to create and share knowledge, track project progress, and organize documentation in a centralized location. However, some users find the search function to be lacking, the interface somewhat dated compared to newer tools, and the pricing model for the premium features expensive.
AI-Generated from the text of User Reviews
Everyone in the organisation can collaborate in one single space. With Confluence you can eliminate communication gaps. You can add documents, images, videos, and custom Html elements.
When the count of spaces increases then it lacks the user friendly UI to navigate. A more convenient UI could help navigation to different project and spaces easily.
Use confluence to eliminate Communication gaps and move discussion from emails to confluence to have a better visibility and back tracking medium.
One place solution to store design documents and discussion. Sprint planning and reviews, release planning and timelines. Everything releated to software development is stored in one place for dev, design, PO and testers to collaborate effectively.
simplicity, you can create and manage a page, made a mistake? editing is easily done and you can also view the previous versions of the page you created once you've edited it.
There are also plugins made for it on Slack to keep people updated on what pages have been created and what pages have been edited.
It is very easily integrated into Slack as well since you only need to contact the bot and have them integrate themselves into your company's profile.
Confluence is used by us at our company every day 24/7 as it is our knowledge base.
the search function sometimes can be inaccurate.
Confluence benefits us as a company due to limitless pages that we can create containing all the information we need to add, also, it solves the issues of having separate websites for knowledge sources.
The thing I love about confluence is the stability of how the service works and the ease of its integration with other services.
Sometimes the update of the file takes looooong
It serves s internal WIKI for all the projects' documentation.
The possibility to share notes and work together with other collegues. I also like to add approvals and choose from a predefined set of templates.
It is not possible to write in two at the same time on the same document. Infact there is a locking mechanism with a history version
It helps us to keep the documentation well structured and indexed. We also use confluence for technical design documentation (with approvals) and for sprint retrospectives.
The best thing about the Confluence is we can connect the our documentation table and data with Jira and it will be updated as project progresses.
I have'nt found any offline version of it, which may be helpfull, if you are working in plane or while travelling.
Instead keeping alot of word document and in multiple location with outdated information, confluence helps us organise our documentation at on place.
Confluence sets no limit to the volume of contents we are able to create as a team.
Secondly, Confluence offers tight security and access controls for our saved content. This is very important to my company, due to the level of sensitive data we have saved on the Confluence platform.
I must also point out that Confluence integrates with a range of the most common applications we use in the course of work. This enables and encourages us to make use of Confluence in conjunction with critical third party tools, to improve productivity and work efficiency.
The only criticism I could direct at Confluence is that it is not a proper project management tool. However, this criticism isn't valid within the use case of I and my organization, as we have mainly deployed Confluence as a knowledge management platform and integrated it with a standard project management software.
Confluence serves as a centralized knowledge base, on which every team member in my department is able to access critical day to day content, necessary for successful execution of their assigned job duties. Our use of Confluence has simplified remote-based collaboration between members of my organization.
Easy to use, necessary for a company to organize its documentation
It's search index. It's hard to find something unless you know exact title of the page
Documentation in one place, easy to organize by spaces and teams. restriction on pages
Able to check out contents like SOP's or company Policies or recent updates. It was easy to create content and update the team mates on confluence.
while creating new content, it's a little tricky to add few edits . It takes long time to add each edits .
Ease in accessing contents as theres an option on the dashboard of shortcuts, the one which I have already accessed priorly.
I like the different templates provided by Confluence to create different types of documents for our products. The clutter-free UI is the main advantage of Confluence.
Sometimes loading speed becomes too slow.
We have multiple internal products and we keep our knowledge base documents in Confluence. All the product-related documents are kept in a single place for better management.
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Publishing document, Adding the references to jira etc.
At the moment I didn't find any dislike.
Ease of use, Ease of documenting the product, Easy to add team members
Ease to document, Adding the team members to access the document. Anyone in the team can change the document etc. Once the document is edited, then it will be highlighted.