Clearwave Reviews

Quickly obtaining the most precise insurance eligibility information during phone calls with patients is essential. Having access to benefit details without the need to search multiple sites streamlines the process. Additionally, ensuring the patient's name matches their insurance records accurately is crucial for seamless transactions.

I don't have any dislike for Clearwave at all.

Clearwave provides comprehensive plan details, including copay, deductible, and PCP information, within the eligibility and benefits view. It also conveniently flags if a referral is necessary, both in tasks and within the eligibility and benefit information. It's crucial to replicate this functionality while ensuring originality to avoid plagiarism.

Streamlining the patient check-in process and enhanced pre-service collections

There is nothing I dislike about ClearWave

We have reduced the wait time for our patients. We have reduced the bottlenecking in the clinic and we have captured more pre-service revenue both old, new, and copays.

The support, they want their clients to be successful—knowledgeable staff. The product is very easy to use.

I can not think of anything i don't like

Do it; you will not regret it. Clearwave under promises or over-deliver. Our staff loves the product.

A faster and more accurate check in process.

I like the ease of the system for the patients as well as the staff. Easy to train on for new employees. And makes our front desk flow more efficeint.

I would like for the kiosk to scan more than two insurances. And I wished that we had our own customer service tech that handles all our tickets and just random reps.

Quicker flow in our practice. Inusrance verification is great benefit.

The flags and alerts for certain tasks and insurances make training easier.

Support has become less responsive over the years and often, the first line techs are not helpful.

Efficient registration and insurance verification.

CLearwave is very easy to use and train new staff.

I would like to see the mobile app to be used offsite.

The eligibility for patients coverage makes the information go into our system correctly, so we have clean claims going out of the system the first time.

.EASY TO CHECK IN, MOSTLY ALL FORMS ARE FILLED OUT AND SIGNED ON THE KISOK

THE ONLY THINK I WISH IT DID WAS UPLOAD IMAGES AND INSURANCE INFO BACK INTO OUR PRACTICE MANAGMENT SOFTWARE

Great product, easy check in process and payment collection

C

.speedy patient check-in; forms on the kiosk; insurance verifications

does not verify secondary insurance coverages

Buy this service

Patient lines and paperwork

I was thrilled by the excellent support throughout integration and the continued support after integration. There was an entire team that made sure all our questions were answered and took the guessing out of what to expect as we introduced a new way of checking in our patients to our patient service representatives.

I also liked how there was an immediate use for the Clearwave program. Even before the system was completely integrated with our electronic medical records system, NextGen, we were able to use Clearwave to do eligibility verification.

I dislike that not all the features are available unless you make additional purchases for hardware. Hardware includes kiosks and tablets. I think it would be useful to have access to these devices and my practice is considering upgrading to take advantage of some of the additional feature at a later time.

We LOVE the eligibility verification using the website. It has become our "go-to" workflow to check before the patient even hangs up the phone when making an appointment!

There's not much that we don't like about Clearwave! If I had to choose something, I'd say the quirks in eligibility retrieval that can happen for the first few days of each month while the insurances load their info.

This was the best decision our organization made!

We have now started collecting deductibles as well as co-pays now that we are using Clearwave.