CiraSync Reviews

User Rating

4.8/5 (Based on 149 Ratings)

Rating Distribution

Excellent
79.2%
Very Good
17.4%
Average
3.4%
Poor
0%
Terrible
0%

User Sentiments

Easy Setup, Seamless Contact Syncing, Automatic Contact Updates, Excellent Customer Support

Confusing Interface, Occasional Syncing Issues, Global Admin Account Requirement, Limited Sync Schedule Flexibility

Do You Use CiraSync?

Write a Review

Review Summary

CiraSync is a highly-rated SaaS solution praised for its easy setup, seamless integration with Microsoft 365, and automation of contact syncing. Users appreciate its ability to eliminate manual steps and update contact lists across multiple devices, making it a valuable time-saver. While most users find the interface intuitive, some report slow speeds when syncing large volumes of data. A few users express a desire for more granular control over syncing, particularly the ability to sync contacts bi-directionally. Overall, CiraSync is a reliable and effective solution for companies seeking to simplify contact management and improve communication efficiency.

Pros

Eliminates manual steps and the use of public folders on Exchange.
Simple setup and userfriendly interface.
Automatizes the syncing of company contacts to user devices.

Cons

Syncs contacts and calendars overnight, not in realtime.
Can be slow to sync with large amounts of data.
Requires a global admin account for setup, which can be a security concern.

AI-Generated from the text of User Reviews

Did you find this information valuable?

YES NO

Reviews

Dave S

January 18, 2024 Source: G2.com

Superb!

What do you like best about CiraSync?

Well what can you say!? It does what is says on the tin. It does what Microsoft and Apple don’t seem to or want to do. It syncs your GAL with your team which includes desktop and mobile. Stops the need to employ someone just to keep the company address book up to date. 5*

What do you dislike about CiraSync?

No comment. All good! So that’s all I can write.

What problems is CiraSync solving and how is that benefiting you?

It’s stopped the need to either develop something ourselves or burden a member of the team with keeping everyone’s contacts up to date.

Rob O

October 23, 2023 Source: G2.com

Makes managing a common contact list simple

What do you like best about CiraSync?

We have control over which mailbox uses it.

What do you dislike about CiraSync?

Manually removing mailboxes that dont need it.

Recommendations to others considering CiraSync?

Keep track of mailboxes (shares, resource, etc) that will not need a licnese.

What problems is CiraSync solving and how is that benefiting you?

That staff would have to share contacts with each other, now cira sync does that automatically.

Mike Y

August 4, 2023 Source: G2.com

Set it and Forget it

What do you like best about CiraSync?

Once it's setup, little to no maintenance to keep it up and running.

What do you dislike about CiraSync?

On rare occasion, I have to manually preform a update cache to get changes. That is few and far between.

What problems is CiraSync solving and how is that benefiting you?

We sync a public folder of our company wide contacts to our employees and can custromize the contact cards different from Active Directory.

Juan G

August 2, 2023 Source: G2.com

A simple and effective way to manage your organization’s needs

What do you like best about CiraSync?

I think of the best things that I like the most about CiraSync is the simple interface and how fast it works.

What do you dislike about CiraSync?

There's no particular thing I dislike. Overall I enjoy using it

What problems is CiraSync solving and how is that benefiting you?

As our organization increases, our ability to onboard new employees becomes harder. CiraSync makes onboarding new employees easier.

Verified User in Airlines/Aviation

May 24, 2023 Source: G2.com

Eliminated manual steps and the use of public folders on Exchange

What do you like best about CiraSync?

Setup was indeed easy and the interface is nice and easy to get used to. The UX is not super intuitive, but once you get the hang of it, it is responsive and settings are easy to find. Pays for itself in no time.

What do you dislike about CiraSync?

Personally there's not much to dislike. We sync over 30,000 contacts to 100 end-users. It feels slow, but it makes sense considering the volume of data.

What problems is CiraSync solving and how is that benefiting you?

We use Cirasync to sync our employee database from SalesForce to each user's Outlook which then syncs to their smartphones. We also categorize clients depending on their industry and sync the relevant industries with their respective sales reps. This is no longer a manual process.

Riyen R

March 24, 2023 Source: G2.com

Hands down!! The BEST Contact Sync Solution

What do you like best about CiraSync?

Easy to manage contact sync solution with a centralized dashboard and excellent customer service support.

What do you dislike about CiraSync?

It saves a lot of administration time by allowing you to choose the contacts folders you want to sync for specific user groups and setup automatic sync schedules at your preferred time. You can also review your active license seats and billing info in the dashboard.

Recommendations to others considering CiraSync?

None so far. We are one of the first Cirasync customers, since we signed up with Cirasync, we only had 1 issue that was caused by O365 settings and the Cirasync support team helped us to resolve it in the next few days.

What problems is CiraSync solving and how is that benefiting you?

If you're having trouble managing your company's contacts sync to mobile devices, try Cirasync, they have a great team who can help to set you up and running fairly quickly. Once it sets, there will be less to none that you need to manage on regular basis.

Dan N

March 22, 2023 Source: G2.com

Great product to solve a common need!

What do you like best about CiraSync?

Cirasync makes synchronizing/updating the global address list easy and efficient. Updating our Active Directory immediately updates all of our users' mobile devices and gets the information consistent across all devices.

What do you dislike about CiraSync?

No dislikes at the moment. Everything works as expected. We initially thought the cost was a little high but the benefit of having an up to date address list outweighs the costs of the software.

Recommendations to others considering CiraSync?

Try out an account, you will be amazed at how easy it is to sync up contacts and users via Outlook and mobile devices.

What problems is CiraSync solving and how is that benefiting you?

Our mobile users always have up to date information at their fingertips on our iPhones. Instead of looking a user up via the search function, the information populates within their contacts/address books like they expect.

James R

March 20, 2023 Source: G2.com

Very helpful in returning features to Office 365

What do you like best about CiraSync?

The ease in configuration. Just select the address books or calendars you want to cross sync, or one way sync, and click ok. You get daily summary emails so that you know everything is working, and immediate error emails if something has a problem.

What do you dislike about CiraSync?

That I had to go to a third party to return needed features to Office 365. Nothing against Cirasync, but having to give an outside company access to data just so that features used to exist is functional again is bothersome.

Recommendations to others considering CiraSync?

If you are looking for a turn-key system to synchronize O365 Calendars and Address Book, this would be one you need to take a deep look into.

What problems is CiraSync solving and how is that benefiting you?

Full corporate address book sync with local mobile phone support. Departmental calendars for ease in seeing plans without every user have to have full access to manager's calendar.

Eric M

March 17, 2023 Source: G2.com

Helpful and forward thinking

What do you like best about CiraSync?

They were more than willing to help me with all the issues getting started. Since then they've made everything better and more efficient. Truly fantastic.

What do you dislike about CiraSync?

Not much, like I said just about any issue that I've ever come across they've worked hard to resolve

What problems is CiraSync solving and how is that benefiting you?

For all of our field technicians to have easy access to the calendar to see our schedules. I found out that the sales people in our company are using it in the same manner as well.

Aaron B

March 16, 2023 Source: G2.com

Game changer for us at Kincrome

What do you like best about CiraSync?

Moving to a platform that allowed us to continuously sync and update our staff's contact list was an absolute game changer for us.

What do you dislike about CiraSync?

Recommendations to others considering CiraSync?

We love the platform and will continue to use this and will recommend this to others.

What problems is CiraSync solving and how is that benefiting you?

The speed of syncing can sometimes be a determent, but overall the solution does work.

CiraSync Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use CiraSync?

Review Summary

Pros

Cons

Dave S

Rob O

Mike Y

Juan G

Verified User in Airlines/Aviation

Riyen R

Dan N

James R

Eric M

Aaron B

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

Buyers

Makers