Chatamo is an application programming interface which helps you create intelligent and interactive bots which provide automated customer service across various messaging platforms for your business. The software offers chatbots and automated voice assistance round the clock, every day. With its impressive natural-language A.I, you need not to worry about tedious script writing; Chatamo’s auto-prediction assists you using a combination of texts, images, videos, buttons and maps to answer customers’ queries, stimulating extraordinary dialogue with the customers. Whichever platform your customers favor, your Chatamo bot is there to offer its services. Whether on messaging apps (like Facebook, Viber) or on voice devices (like Alexa or Google Home), web chat or email, your bot is working for you. Language is also not a barrier as your bots would be able to auto-detect and respond to customers in over 100 known languages. What’s more, Chatamo also allows you to design and schedule broadcast messages to targeted users at satisfactory open rates on messaging apps. If there is also any need to edit your information, after satisfying the requirements, the information gets updated automatically. Chatamo software doesn’t just stop at interacting with customers, the artificial intelligence gives you an intensive insight into how your customers interact with your business and even helps you understand how they feel too.
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SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Visitor Targeting
Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up messageShortcut Messages
Create shortcuts for the commonly used replies in order to save timePersistent Chat
Creating a subject-based group conversation that persists over timeOffline Form
This feature allows your visitors to submit their questions when your agents are not available onlineKnowledge Database
Lets you have an access to all your past chat history and documentsCo-Browsing
Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.Video Chat
Make conversations more personal with video calling between your agents and your visitorsTransfers
Transfer of calls from one operator to another with just one clickCall Me Option
Allows your visitors to speak to your agents directly over the phoneAgent Scheduling
Schedules availability of your agents to ensure maximum utilisation of your staffFree Trial
Available
Free Free
Features
Standard $37.00 $37.00 per month
2 Months free paying annually.
Features
Pro $63.00 $63.00 per month
2 Months free paying annually
Features
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Disclaimer: The pricing details were last updated on 24/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
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What is Chatamo used for?
Chatamo is Live Chat Software. Chatamo offers the following functionalities:
Learn more about Chatamo features.
What are the top alternatives for Chatamo?
Here`s a list of the best alternatives for Chatamo:
Does Chatamo provide API?
No, Chatamo does not provide API.
Vendor Details
London, United KingdomSocial Media Handles
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