Antlere Interact Pricing: Cost and Pricing plans

Antlere Interact Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Trial Others

Features

Email with unlimited addresses
Email upto 1/ 14Days
Ticket file attachment size 5 MB
Website Widget
Pre-chat Form
Unlimited concurrent chats
Autofill Messages & Live Chat
Macros
Send and receive files
Conversation rating (NPS or CSAT)
Transfers between agents & departments (Whisper)
Create upto 3 departments
Rich message types ( image, file, emoji, gif, video, voice note )
Re-engagement
Whisper mode
Warm transfer
Social channels Facebook DM and comments , Instagram DM and comments
Facebook DM and comments 1/page
Instagram DM and comments 1/page
Rich text WYSIWYG editor
SEO ready
Bulk actions
Flag & create knowledge
Content & revision history
Article lists & labels
Approval and publishing workflows
Scheduled publishing and verification
Content blocks
Chat Bot creator
Unified agent workspace
Light agents (cost applies per agent) upto 10 agents
Triggers (Prioritize tasks)
Pre-defined responses (macros)
Custom business rules (triggers & automations)
Unified staff management
Prebuilt analytics dashboards
Data exports
Refresh rate 12 Hours
Data storage 50 MB/ agent
File storage 1GB/ Agent
Ensuring Secure Access: IP restrictions, password complexity, session length
Agent device management
Data encryption at rest and in motion
Disaster recovery
Digital support
Access to Antlere Help Center and Community
Digital onboarding and adoption resources
Getting started on-demand training
Guided learning paths
Premier plans - 24/7 Proactive support & engagement* Add-on
Professional Services Add-on
Custom training and certifications Add-on
Hands-on help with Antlere Assist* Add-on
Feature description in few words

Startups Custom

Features

Email with unlimited addresses
Email Numbers Up to 3
Ticket file attachment size 5 MB
Web widget
Pre-chat form
Unlimited concurrent chats
Autofill
Macro
Send and receive files
Conversation rating (NPS or CSAT)
Transfers between agents & departments (Whisper)
Create upto 5 departments
Rich message types ( image, file, emoji, gif, video, voice note )
Re-engagement
Whisper mode
Warm transfer
Social channels Facebook DM and comments , Instagram DM and comments
Facebook DM and comments 2/page
Instagram DM and comments 2/page
Twitter Account 2 Account
Youtube 1 Channel
Web Chat (Antlere chat widget available)
App Chat (Antlere chat widget available)
Contextual self-service
Multilingual content
Article view permissions
Structured content
Theme customization
Search
Customer portal
Rich text WYSIWYG editor
SEO ready
Bulk actions
Flag & create knowledge
Content & revision history
Article lists & labels
Approval and publishing workflows
Scheduled publishing and verification
Content blocks
Chat Bot creator
AI-powered spam protection
User badges
Unified agent workspace
Customer satisfaction ratings (CSAT) & follow-up survey
Soft agents Unlimited
Internal Notes
Triggers (Prioritize tasks)
Service level agreements (SLA)
Pre-defined responses (macros)
Custom business rules (triggers & automations)
Unified staff management
Business hours - Single
Prebuilt analytics dashboards
Data exports
Refresh rate Real time
Data storage 150 MB/agent
File storage 5 GB/agent
Devices data log
Additional data storage Add-on
API access
Ensuring Secure Access: IP restrictions, password complexity, session length
Agent device management
Data encryption at rest and in motion
Disaster recovery
Securing Credit Card Details
Digital support
Access to Antlere Help Center and Community
Digital onboarding and adoption resources
Getting started on-demand training
Guided learning paths
Premier plans - 24/7 Proactive support & engagement* Add-on
Professional Services Add-on
Custom training and certifications Add-on
Hands-on help with Antlere Assist* Add-on

SMEs Custom

Features

Email with unlimited addresses
Email Numbers Upto 10
Ticket file attachment size Max 5 MB
Web widget
Pre-chat form
Unlimited concurrent chats
Autofill
Macro
Send and receive files
Conversation rating (NPS or CSAT)
Transfers between agents & departments (Whisper)
Departments Unlimited
Rich message types ( image, file, emoji, gif, video, voice note )
Re-engagement
Whisper mode
Warm transfer
Tone-based Routing Live chat only
Social channels Facebook DM and comments , Instagram DM and comments
Facebook DM and comments - 5 Pages
Instagram DM and comments - 5 pages
Twitter Account - 5 Account
Youtube - 2 Channels
Whatsapp (meta charges applied) 1 Number
Web Chat (Antlere chat widget available)
App Chat (Antlere chat widget available)
Contextual self-service
Multilingual content
Article view permissions
Structured content
Theme customization
Search
Customer portal
Rich text WYSIWYG editor
SEO ready
Bulk actions
Flag & create knowledge
Content & revision history
Article lists & labels
Approval and publishing workflows
Scheduled publishing and verification
Content blocks
Chat Bot creator
AI-powered spam protection
User badges
Unified agent workspace
Customer satisfaction ratings (CSAT) & follow-up survey
Custom agent statuses Up to 5
Soft agents Unlimited
Internal Notes
Triggers (Prioritize tasks)
Service level agreements (SLA)
Pre-defined responses (macros)
Custom business rules (triggers & automations)
Article recommendations
Advanced AI: Macro suggestions for admins Add-on
Unified staff management
Business hours - Single
Prebuilt analytics dashboards
Data exports
Custom data exploration
Dashboard sharing - Antlere's using only
Live agent activity dashboard - Default View
Pre-built live dashboard - Real time
Data storage 300 MB/agent
File storage 10 GB/agent
Devices data log
Additional Data Storage Add-on
Private custom apps & integrations
API access
Ensuring Secure Access: IP restrictions, password complexity, session length
Agent device management
Data encryption at rest and in motion
Disaster recovery
Securing Credit Card Details
HIPAA compliance
Digital support
Access to Antlere Help Center and Community
Digital onboarding and adoption resources
Getting started on-demand training
Guided learning paths
Premier plans - 24/7 Proactive support & engagement* Add-on
Professional Services Add-on
Custom training and certifications Add-on
Hands-on help with Antlere Assist* Add-on

Enterprise Custom

Features

Email with unlimited addresses
Email Numbers - Custom Number
Ticket file attachment size 5 MB
Incoming email authentication: SPF, DKIM, DMARC
Web widget
Widget customization
Pre-chat form
Unlimited concurrent chats
Autofill
Macro
Automatic translation
Send and receive files
Conversation rating (NPS or CSAT)
Transfers between agents & departments (Whisper)
Departments - Unlimited
Rich message types ( image, file, emoji, gif, video, voice note )
Re-engagement
Whisper mode
Warm transfer
Tone-based Routing - Live chat only
Social channels Facebook DM and comments , Instagram DM and comments
Facebook DM and comments - Custom Pages
Instagram DM and comments - 5 Pages
Twitter Account - Custom Number
Youtube - Custom Channels
Whatsapp (meta charges applied as is) As Required
Web Chat (antlere chat widget available)
App Chat (antlere chat widget available)
Voicemail
Text Messages
Embedded Voice
Display a number using web widget
Partner Edition (Computer Telephony Integration) *
Answer in browser & forward to phone
Caller ID
Call routing
Failover
Customized greetings
Queue size and wait time
Automatic ticket creation
Call recording
Mute, hold & warm transfer
Business hours
Conference calling
Call blocking
Interactive voice response (IVR, phone trees)
Priority numbers
Request a callback
Call wrap-up time limits
Call recording controls
Call monitoring & barging
Call quality notifications
Call offering time limit
Call usage 99.95% uptime SLA
Local and toll-free numbers
Inbound and outbound minutes
Contextual self-service
Multilingual content
Article view permissions
Structured content
Theme customization
Search
Customer portal
Rich text WYSIWYG editor
SEO ready
Bulk actions
Flag & create knowledge
Content & revision history
Article lists & labels
Approval and publishing workflows
Scheduled publishing and verification
Content blocks
Chat Bot creator
AI-powered spam protection
User badges
Unified agent workspace
Customer satisfaction ratings (CSAT) & follow-up survey
Custom agent statuses Up to 100
Soft agents Unlimited
Internal Notes
Triggers (Prioritize tasks)
Conditional ticket fields
Service level agreements (SLA)
Skills-based routing
Pre-defined responses (macros)
Custom business rules (triggers & automations)
Article recommendations
Business rules analysis
Advanced AI: Macro suggestions for admins Add-on
Unified staff management
Business hours - Multiple
Custom agent roles
Audit logs
Prebuilt analytics dashboards
Data exports
Custom data exploration
Dashboard sharing - Antlere users and end-users
Live agent activity dashboard - Customizable views plus live agent status drill-in
Pre-built live dashboard
Customizable live dashboards
Refresh rate - Real time
Data storage - 500 MB/agent
File storage - 15 GB/agent
Devices data log
AWS Events Connector
Additional data storage - Add-on
Private custom apps & integrations
API access
User verification: 2FA
Ensuring Secure Access: IP restrictions, password complexity, session length
Agent device management
Data encryption at rest and in motion
Disaster recovery
Securing Credit Card Details
Data center location
HIPAA compliance
Digital support
Access to Antlere Help Center and Community
Digital onboarding and adoption resources
Getting started on-demand training
Guided learning paths
Premier plans - 24/7 Proactive support & engagement* Add-on
Professional Services - Add-on
Custom training and certifications - Add-on
Hands-on help with Antlere Assist* - Add-on

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 26/12/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Antlere Interact FAQs

How much does Antlere Interact cost?

Antlere Interact provides a custom pricing for their software.

Learn more about Antlere Interact pricing.

Does Antlere Interact offer a free plan?

No, Antlere Interact does not offer a free plan.

Learn more about Antlere Interact pricing.

Compare Antlere Interact Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Antlere Interact	-	-	-		Antlere Interact Pricing
Integration Social	-	-	-	-	Integration Social Pricing
OmniOmni	-	-	-	-	OmniOmni Pricing
Conversocial	-	-	-	-	Conversocial Pricing
OmniOMS Customer Communication Management Suite	-	-	-	-	OmniOMS Customer Communication Management Suite Pricing
Omni.us	49	per month	-	-	Omni.us Pricing
OMNIS	45	per month	-	-	OMNIS Pricing
Sitelip	15	per month	-	-	Sitelip Pricing
Clarabridge Engage	-	-	-	+	Clarabridge Engage Pricing
Sociocs	-	-	-	-	Sociocs Pricing