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Anrok Reviews

User Rating

4.8/5 (Based on 49 Ratings)

Rating Distribution

  • Excellent

    79.6%
  • Very Good

    18.4%
  • Average

    2%
  • Poor

    0%
  • Terrible

    0%

Do You Use Anrok?

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Reviews
SN

Spencer N

August 15, 2023 Source: G2.com
"Easy Do-It-For-Me handling of tax compliance, registration, and remission"
What do you like best about Anrok?

The support we received both at a technical implementation level and while onbarding and learning how to use the application was world class.

From a technical perspective the sandbox application was easy to use and nice to have while developing. Their team was quick to answer questions we had about how to use the API and was willing to provide opinions on best practices as well.

Anrok makes tax registration with various jurisdictions a breeze and has a very clear dashboard to show us where we had exposure.

Their team was very knowledgable about what was required from a compliance perspective and we didn't hear "you'll need to consult with your own tax lawyer" very frequently which was incredibly refreshing.

Anrok integrated with our primary payment platform and with HR tools very easily.

What do you dislike about Anrok?

The API docs were pretty bare-bones. After implementing, we can look back and see how we may have made it more complex than necessary, but a few example implementations would go a long way toward helping teams integrate.

That being said, their support and onboarding help was top-notch which enabled us to navigate the bare-bones API docs successfully.

What problems is Anrok solving and how is that benefiting you?

Anrok is solving our needs to register and maintain compliance with various jurisdictions. This lets our team focus on our product and our customers and spend less time considering tax administration.

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CS

Christine S

August 14, 2023 Source: G2.com
"Anrok makes SaaS Sales Tax EASY!"
What do you like best about Anrok?

I love the graphic layout of what states I am exposed/not exposed. It's easy to see reporting and what is owed by state. They were able to integrate with Recurly and helped me set everything up.

What do you dislike about Anrok?

There are some limitations with Recurly/Anrok that it adds it as an item rather than actually listed as "sales tax." I think this is due to the Avalera/Recurly relationship. This at times makes outside reporting difficult with other integrations that we have.

What problems is Anrok solving and how is that benefiting you?

We wanted something easy to gather, collect, and report on sales tax. I feel like Anrok fits this mold very well! It was much cheaper than Avalera and the support is great.

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HC

Hayley C

August 11, 2023 Source: G2.com
"Great, easy to use service!"
What do you like best about Anrok?

Anrok helped us transition from another sales tax software that was slow to respond to our questions and was very cumbersome to use. Anrok's onboarding was incredibly easy and smooth and their ongoing support as it relates to our sales tax questions that pop up has been nothing short of amazing.

What do you dislike about Anrok?

We've been very pleased with Anrok overall, so no dislikes!

What problems is Anrok solving and how is that benefiting you?

Anrok helps give us clarity on which states we need to register for sales tax in, what our nexus is and keeps us up-to-date with filing deadlines. The UI is easy to navigate and gives us much better insight than the previous product we used.

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AU

Anonymous User

August 11, 2023 Source: G2.com
"Indirect Tax Director"
What do you like best about Anrok?

Anrok's sales tax software provides our SaaS clients with an all-inclusive product for compliance and grows alongside their business by monitoring nexus.

What do you dislike about Anrok?

Multiple points of contact from sales, integration, and compliance resulting in communication issues.

What problems is Anrok solving and how is that benefiting you?

Anrok is growing and developing more system integration options for our clients.

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AU

Anonymous User

August 11, 2023 Source: G2.com
"Straightforward onboarding"
What do you like best about Anrok?

Onboarding and implementation was straightforward and fast.

What do you dislike about Anrok?

I have no complaints about Anrok thus far.

What problems is Anrok solving and how is that benefiting you?

Streamlining the sales tax calculation and remittance process.

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JS

Jonathan S

August 11, 2023 Source: G2.com
"Set it and get back to all your other work"
What do you like best about Anrok?

Anrok is easy to set up, intuitive to use, and provides a clear picture of tax exposure.

What do you dislike about Anrok?

Geo footprint is not as large as some of the other competitors.

What problems is Anrok solving and how is that benefiting you?

State sales tax reporting, UK/EU VAT compliance. Future AU compliance

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BL

Barbi Jo L

August 11, 2023 Source: G2.com
"Great Onboarding Service"
What do you like best about Anrok?

We have just signed up for the Anrok subscription and the customer service offered in our onboarding so far is top notch!

What do you dislike about Anrok?

No downsides yet. Very excited about our Anrok subscription.

What problems is Anrok solving and how is that benefiting you?

Tracking sales tax nexus per state

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CS

Colt S

August 11, 2023 Source: G2.com
"Easy to use, great support"
What do you like best about Anrok?

Software was easy to set up. Support teams are friendly and quick to address questions. Pricing is very straight forward, whereas other tax solution software always seems to have another charge every time we wanted to add something else (our tier included calculations, filings, remittance, registrations, etc, which were all a la carta pricing with competitor solutions).

What do you dislike about Anrok?

None of consequence at this time. I don't believe they assist with voluntary disclosures like some other solutions might, but that's a costly process with others, so not sure it's much of a negtive here in any case.

What problems is Anrok solving and how is that benefiting you?

Efficient calculations, collectons, filing, and remittance of sales tax. Easy to manage jursidictions and monitor nexus. Ability to easily toggle tax settings for different product types.

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AU

Anonymous User

August 9, 2023 Source: G2.com
"Very friendly and responsive team accompanied by an easy to use product!"
What do you like best about Anrok?

To help us get set up, a team met with us and helped us through each step of the process, walking through all the different ways we could integrate Anrok into our product. The whole experience has been seamless, the team has been very friendly and attentive to all of our asks. On top of all this, the API is so easy to work with so there is a consistent understanding of implementation across our team.

What do you dislike about Anrok?

Nothing so far - we have all been thoroughly enjoying the product and look forward to our continued partnership.

What problems is Anrok solving and how is that benefiting you?

We are currently a B2B SAAS company and have customers all over the United States. Many of our customers are tax-exempt, and some customers are not. Anrok is helping us identify our customers who are not tax-exempt and fulfill the corresponding sales tax to their purchases.

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AM

Amber M

August 9, 2023 Source: G2.com
"Anrok is Fast, Efficient and Accurate."
What do you like best about Anrok?

I really like that Anrok is activly tracking where we have exposure. I also like it's flexibility for registering and filing for states for which we have invoices in the past.

What do you dislike about Anrok?

They cannot accomodate multi-site billing. One invoice, one ship to. Also, I'm not really clear on the difference between the Non-Taxable Sales and the Taxable Sales section of the return review.

What problems is Anrok solving and how is that benefiting you?

Our lack of experience with home rule jurisdictions was our main reason for reaching out. We needed something more than QuickBooks for reporting, and neither myself, nor the CFO want to file the returns online using QuickBooks reports.

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