ALVAO Service Desk

About ALVAO Service Desk

The ALVAO helpdesk system is simple to use and welcoming. ALVAO Service Desk provides a single point of contact for all in-company requests. The solution provider team gain an overview of workload, clear priorities and improved communication. It help the companies to get better organize their internal departments and manage relationships with in-house services users.

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Pricing

Free Trial Available
Starts at $3.00.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

60%
Reviews

69%
Momentum

62%
Popularity

62%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

ALVAO Service Desk Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Standard $3.00 $3.00 per user / month

Per User Per month

Features

SLA 99,9%
Microsoft Azure US/EU/UK
Service Desk
Service Catalog
Change Management
Recurring Changes
Incident Management
Problem Management
Request Management
Knowledge Base
Self Service Portal
Mobile Access
Reports & Analytics
Service Level Management
Process Workflow
Custom Fields
Single Sign-on
Automate Ticket Routing
Ticket Prioritization
Ticket Notifications
Active Directory Integration
Multi-Channel Access
Outlook Add-in
Teams Add-in
Customer Satisfaction Survey
Advanced Workflows

Note

Minimum subscription of 50 users.

Professional $3.50 $3.50 per month

Per User Per month

Features

SLA 99,9%
Microsoft Azure US/EU/UK
Service Desk
Service Catalog
Change Management
Recurring Changes
Incident Management
Problem Management
Request Management
Knowledge Base
Self Service Portal
Mobile Access
Reports & Analytics
Service Level Management
Process Workflow
Custom Fields
Single Sign-on
Automate Ticket Routing
Ticket Prioritization
Ticket Notifications
Active Directory Integration
Multi-Channel Access
Outlook Add-in
Teams Add-in
Customer Satisfaction Survey
Advanced Workflows
Azure DevOps Connector
Service Desk Enterprise API
Service Desk Custom Apps
Standard HW/SW Request Forms

Note

Minimum subscription of 50 users.

Enterprise $4.50 $4.50 per user / month

Per User Per month

Features

SLA 99,9%
Microsoft Azure US/EU/UK
Service Desk
Service Catalog
Change Management
Recurring Changes
Incident Management
Problem Management
Request Management
Knowledge Base
Self Service Portal
Mobile Access
Reports & Analytics
Service Level Management
Process Workflow
Custom Fields
Single Sign-on
Automate Ticket Routing
Ticket Prioritization
Ticket Notifications
Active Directory Integration
Multi-Channel Access
Outlook Add-in
Teams Add-in
Customer Satisfaction Survey
Advanced Workflows
Azure DevOps Connector
Service Desk Enterprise API
Service Desk Custom Apps
Standard HW/SW Request Forms
Independent Reporting Storage
Sandbox (without SLA guarantee)

Note

Minimum subscription of 50 users.

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Disclaimer: The pricing details were last updated on 21/06/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ALVAO Service Desk Pricing