AdOrbit Reviews

The support we receive. The live chat is amazing and they really seem to care a lot about their customers.

The push to Quickbooks online could be built out a bit more.

They are always making updates to the different sections which makes our digital ticket tracking even better.

I love the fact that when you create an order for a client, it automatically creates artwork tickets for each issue on their order. You can also assign different tickets different statuses. Nearly everything in Maghub is completely customizable depending on your industry.

I haven't found anything that I don't like about MagHub yet!

We had a "proposal" template that we used in Google Sheets, we used SalesForce to track client communications, we used QuickBooks for finances, and now MagHub allows us to keep track of ALL these things. Not to mention it has many integrations so it talks to other software (like Quickbooks)

The robust features that allows you to customize the information you need at your fingertips

Learning curve to fully understand all the features that are available to you and your team

managing the information we have on each of our prospects and organizing them into an easy-to-view and understand format and act upon that information.

This tool is perfect for Customer details management, including contact details or any other details. We are also using it for Email marketing and studying a particular case. Its cheapest plan starts from $ 0, and even individual proprietory business people can use it.

Integrating social media and mobile is relatively complex compared to other CRM software. But User can overcome this problem by having training and support, which is widely present on the internet.

My department is using this product in the following areas:

1. Key accounts management.

2. Prospect management.

3. Regional Business Customer Management.

4. Margin & product management.

5. Offer & quotation management.

6. Customer Contract Management.

7. Email Marketing.

The contact and account management features are really helpful. Integration with email was extremely easy. The accessibility on the phone is pretty good so I can monitor all my leads and follow-ups, on the go.

It's priced higher than what the competitors ask for. The account activity management features need a brushing up. Email marketing options are limited, Edge offers a lot better set of features in this aspect.

I am reaching out to B2B companies and logging in data manually. The follow-ups are reminded of at the right time. As someone who is working remotely, phone accessibility plays a big role and I appreciate that.

I like that most of my client's data can be stored in one place, and that they can upload their assets on their own. I like their tutorials and webinars.

Clients almost never choose to use their client center to communicate with us. Using the CRM for email does not flow well, doesn't populate signatures, and can be hard to use.

Setting up templates is not intuitive.

Chat support is not included. When you activate chat, they are responsive and helpful. When you don't subscribe to it, customer support can be slow and unproductive.

Your administrators need to have a lot of experience with technology.

Billing, invoicing.

Decent CRM for tracking emails and phone calls.

Not very easy to invoice out of, and seems outdated.

It is a decent CRM for tracking and does have some intigrations with media radar.

I like that it’s easy to use, easy to log-in? I was told i needed to make this longer but this section? I cant... not much to brag about. The main thing i like is that it keeps you organized. I'm all over the place as far as organization goes, and MagHub does make my life easier in that way, We were given a crash course on MagHub (taking time out of doing sales) and all my co-workers feel similar.

Filling this out kinda freaks me out because the woman who trained us on this was super nice, it's not like she made the software, though. Don't post my company's name

Oh well I don’t like the lack of options, A lot of CRM's offer easy to use marketing tools integrated in the CRM (like magazine manager does) but MagHub does not. You have to separately add the company, then the contact. What if there's 2 contacts? or 3? well you have to go to a completely different screen.

Get ready to use 1/3 of your day simply filling in information

The benefits is that it's user-friendly, that's about it. It takes a lot of different tasks just to do simple things. I also suppose that the way it keeps you organzied does help, but i'm about volume not taking 8 minutes to add a company and contact.

The bad? There's no circulation tool, the Insertion Orders are a jumbled mess that take too long and clients are often confused on how to do it and i have to end up using our old method of sending a pdf contract to the client anyway.