AdCritter Reviews

I recently signed up for the 30-day trial as advertised. I purchased the TV commercial plan for $200. I noticed when reviewing the dashboard, there is no real-time transparency that gives you the buying source of the commercial, the number of times it has been aired, or even the specific airings of the commercial. This important information can be used for various purposes, such as ad verification
audience measurement, and the undesired use of the TV commercial. It can also help to ensure that commercials are aired as intended. So that was a flag for me. I canceled my trial; a pop-up message stated that I could still print my report, but when I tried, it was not allowing me to log back in unless I reactivated my subscription. I also sent a email requesting a refund since only $28 of the $200 was used. SMH

I opted for a 30-day "free" trial on Sunday 11/7. I had not even finished "creating" an ad when I received an alert from our business account that we had a $200 charge pending from Adcritter (11/10). I reached out the assigned "advertising consultant" (Lauren) stating that I was billed, I should not have been during the "trial period," and that I wanted an immediate crediting of our account. Lauren responded that she did not handle billing and provided me a billing email address. I sent the complaint and demand to billing (billing@adcritter), I saw an Eric Busby received the email. However, today 11/11, no response from Adcritter and the charge remains on my account. I now have to go through the bank's process of being credited. Be warned.