Redcar Alternatives: Top 10 Conversation Intelligence Software in 2025

Cogram lets anybody query databases without writing code. Users describe a question in plain English, and Cogram generates the matching database query. Artificial intelligence will fundamentally change how we work with computers. At Cogram, we’re working towards a future where computers and humans share a common language, to make programming and interacting with computers second nature for everyone.

Learn the inside secrets to creating a marketing, sales, and scaling machine inside of your business. By leveraging the power of cold email, LinkedIn automation, landing pages, virtual assistants, paid ads, and the AutoConvo Pro proprietary suite of softwares.

Pickle transcribes phone/video call records, provides a data platform for simple searches, and then analyses and summarizes the dialogue for easy understanding. With your best discussions, you can improve sales performance and customer experiences. Pickle uses artificial intelligence to help you improve your sales process by finding blind spots and turning discussions into actionable information. We'll show you how to develop an army of superhuman sales and customer service representatives by duplicating your top agents. Get AI-generated summaries, transcripts, and notes automatically. Snapshots and Collections allow you to capture and share memorable moments with your whole team. Zoom meetings can be recorded automatically. You can add time-stamped notes and follow-up action items in real time, ensuring that you never forget a key information. Connect every team to the voice of your customers. Share Zoom meeting videos and notes with your entire team, no matter where they are. Concentrate on the talk rather than taking copious notes. With agenda templates, AI-generated transcripts, and smart notes all in one spot, we've got you covered.

Messenger Organizer organizes ALL of conversations with own customer folders. Stop paying for expensive CRMs and integrations to try and navigate Facebook conversations. Messenger Organizer organizes all leads inside Facebook Messenger. Messenger Organizer sends automated, customizable, pre-made messages to existing friends or new friend requests, saving time and headache.

DigitalGenius represents the future of customer support, an AI-driven platform made to automate and streamline the customer service experience. With its deep learning capabilities, DigitalGenius doesn't just parse customer conversations; it truly understands them, pinpointing customer objectives with remarkable accuracy. By tying in sophisticated automation for repetitive processes, it minimizes the need for manual input, allowing support team to focus on more complex queries. This seamless integration extends through powerful APIs, connecting effortlessly with the existing backend systems, delivering solutions that don't just the meet customers' expectations—they exceed them. DigitalGenius is changing the game for customer support, transforming it from a task-laden necessity to an automated, efficient pleasure that makes customer satisfaction an autopiloted outcome.

Abbot gives team the tools to manage and scale customer conversations in Slack. Abbot's Smart Priority Queue helps make sure don't miss important requests by organizing customer conversations in order of priority. Designate a channel’s first responder to ensure the right team members are alerted to respond to conversations. Configure a response time target and deadline for each channel to meet your customer service commitments. Create rules to trigger escalations and other actions simply. Abbot integrates with common escalation tools like PagerDuty, so it can plug into existing workflows.

Knowtworthy supports your meetings with automated transcribing, real-time collaboration, rapid sharing, and more, saving you and your coworkers time. Your meetings are stored in a safe and central location, allowing you to access notes, start meetings, and view tasks from anywhere. Meeting minutes are immediately updated in real time for all team members, allowing you to create more efficient minutes. With fast and tailored action item lists delivered directly to your inbox, you'll never be left wondering what to do following a meeting. The impact of losing track of past minutes on your team's work and productivity can be significant. Your meetings have a safe haven with Knowtworthy. You and your team can collaborate on meeting minutes papers no matter where you are. The goal of Knowtworthy is to make the meeting experience as seamless as possible. If you change the agenda of a meeting, it will be updated in real time for everyone who has been invited. This implies that your teammates will be able to remain on top of their work and arrive at meetings prepared. Our "One Click Sharing" feature makes it simple to invite guests to meetings.

This is the first system of its kind. It automatically translates video and audio recordings of a one-on-one interaction (interview, sales pitch, etc.) into qualitative variables. This allows our team of professionals to analyse the data and identify individual strengths and weakness. ZTO's added value stems from the fact that the Comscope has been developed through partnerships with major corporate groups in France; this collaboration has enabled it to respond and address specific business needs. ZTO's services are offered in North America, specifically through a French-Canadian team based in Montreal.

The CanString Analyzer programme is a platform that allows you to get personalised analysis and audits based on your needs. The software includes capabilities for converting audio files, translating audio call transcripts, and translating written documents in different languages. The AI model is utilised in dashboards and reports to segment and summarise data. It offers a voice-to-text transcript feature that allows you to transform audio files, documents, emails, and social media feeds into text for their AI engine. It enables multiple language translation and can translate audio call transcripts and text documents. For departmental, customer, product, or vendor deviations, you can create an unlimited number of unique analysis setups. Information will be collected from conversational text, dialogue, questions, and responses based on your particular keywords/keyword combinations. It comes with pre-configured dashboards and reporting that allow segmentation and summarising based on any criterion, such as customer, employee, product, or type of interaction. Furthermore, their AI model will extract the intricacies of your interactions and offer the overall attitude and emotion of the connection based on extensive training in conjunction with your individual settings.

Socrates AI makes employee interaction with HRIS enterprise systems productive, engaging, and secure. Socrates works as an experience layer between your people, applications, and services to answer questions, automate tasks, escalate and improve employee engagement. Socrates.ai delivers a Return on Experience Platform focused on creating outcomes in real-time. They prepare, execute, listen and learn to make experiences transformative and productive.

Insurance players always knew that their business depends on customer service and customer satisfaction. Customer complaints reported during a renewal call often remains unattended. Fixing this problem will result in not just an improved retention, but also higher NPS. Run our industry tested module, and find out the reasons why your customer chose not to continue with their policy. Create an understanding on why they should reinstate their policies, and take immediate decisions to help them with this process. Your agents can call and close.

WeConnect.chat is an online chat platform that is designed to help professionals engage their audience, qualify high-value leads, and convert those leads into customers. With WeConnect.chat, they can create customized conversational experiences as a widget on their website, a landing page, or embedded code for convenient access from any device. Whether they are video chatting one-on-one with their prospects or clients or booking meetings directly from the advert itself, WeConnect.chat allows them to quickly and efficiently communicate with key contacts and build relationships over time. The features that make WeConnect.chat so effective include the intuitive user interface, comprehensive video chat experience, the ability to categorize multiple conversations, customizable greeting messages that express your brand’s personality, and automated notifications to ensure no connection is lost. Make use of more advanced features like scheduling tools for pre-booked meetings and group chats so they can manage multiple conversations at once and save time. With WeConnect.chat in their professional toolkit, it’s easier than ever to stay connected with potential customers and build relationships that last. Improve the success of their communication efforts now by subscribing to their reliable chat solution for professionals today!

Introducing Fonor, their path to hassle-free email communication in the insurance industry. This innovative ChatGPT technology enables them to automate emails, effectively communicate with stakeholders, and deliver impressive response quality, all at the click of a button. Forget about wasting time sifting through emails. With Fonor, they can trust the system to perfectly craft communiqués tailored to their business needs and of the utmost professionalism. Thanks to its deep learning capabilities, Fonor is smart enough to answer questions and take action as if a real person had written the emails. Fonor matches the convenience of chat with the tone of professional emails. In this interconnected world, it's essential to get the right message to the right people at the right time. Put themself ahead of the curve with Fonor and make email communication a breeze. Say goodbye to mistakes and misunderstandings, and say hello to a stress-free collaborative experience. With Fonor's tailored features, everyone involved can easily navigate the email environment and communicate without fear of making errors. It's the ideal solution for busy professionals who don't have time to read every email in detail! Get their business up-to-speed with the latest email technology. Harness the power of Fonor's superior chatbot technology and make their email processes more streamlined and efficient than ever before.

ConvoZen.AI is revolutionizing customer conversations with its AI-first approach, delivering actionable insights that empower teams across Sales, Support, and Servicing. By analyzing calls, chats, and meetings, ConvoZen identifies key customer trends through features like Feedback Analysis, Prospect Scoring, and Sales Rejection Insights. This helps businesses understand why customers hesitate to purchase and how to turn those insights into results. The platform streamlines operations with tools like AI Ticket Routing, which transforms support tickets and social comments into quantifiable insights, and Automated Quality Assurance, ensuring compliance and efficiency in every interaction. With Agent Assist and AI Coaching, ConvoZen boosts agent performance by providing real-time support, call scoring, and personalized feedback, reducing escalations and improving customer satisfaction. For businesses focused on growth, features such as Audit Copilot and Violation Tracking help identify and resolve compliance issues seamlessly. ConvoZen’s AI technology not only enhances productivity but also creates a single source of truth for customer knowledge, enabling brands to optimize the entire customer lifecycle. Empower your business with smarter customer interactions. ConvoZen transforms conversations into valuable data, offering the insights they need to innovate and grow. Stay ahead of the curve with a platform built to do the heavy lifting for them.

Runmic is the ultimate call assistant for professionals with a third-party perspective. It integrates seamlessly with any video call and dialer app, offering a live suggestion feature that drives the conversation for them. Runmic also provides instant insights on the buyer, helping them tailor their pitch and build a strong connection. After each call, Runmic automatically generates detailed documentation, saving them time and effort. With its user-friendly interface, real-time suggestions, and valuable insights, Runmic is like having a personal assistant by their side. Elevate their business calls with Runmic and see the difference it can make for their success.

ExecVision is the only conversation intelligence platform purpose-built to drive human behavior change. Unlock valuable conversation insights to drive better decision-making and improve performance. Conversation intelligence technology ingests, analyzes, and transcribes voice and web conference interactions. The software leverages AI, machine learning, and deep learning to surface valuable, actionable insights so businesses and their teams can reach their full potential. Your ExecVision Inbox helps keep conversations organized.

Sales.AI is a sales software that uses artificial intelligence to engage and assist with customers digitally for giving them a real-time personal experience. The software provides the sales team with the best tools onboard, and hence increases the customers satisfaction as well as reduce onboarding time. This helps immensely in improving sales. Sales.AI enables its users to make maximum utilisation of time by ensuring the availability of agents for customers. The software assists users at the time of incorporating customers and solving their queries during POS. Moreover, the sales team provides assistance to customers if anything still remains unanswered. Users can create and use shortcut messages for the commonly used replies in order to save time and provide prompt answers to increase customer engagement. The application provides contextual form assistance at any step where there is a problem and the AI-powered chatbots resolve any query raised. Agents help customers by co-browsing with them to provide instant support.

Gong is a software that assists organizations in handling their remote sales and their remote sales team. It lets users gain critical insights into what’s happening with their remote sales team, their deals, and their market. The inbuilt Revenue Intelligence technology which allows users to operate based on reality instead of opinions. This technology enables users to understand which deals are real. Gong automatically captures customer interaction and provides users with insights that help them identify deal risks and take appropriate action if required. The software enables users to coach their team to gain more successful closes. It allows users to replicate what their best reps do and transform their team into quota-shattering super sellers. With this software's help, users can know what is going in their market and learn about shifting sentiments in their accounts. Gong also enables users to understand what messaging & product offers to make sense for today's market. It helps users make everyone from their sales team better than the last by reviewing and analyzing their calls.

FelixSphere is revolutionizing SaaS management by delivering a tailored, all-in-one platform to maximize team efficiency. With instant issue resolution powered by Felix AI, employees can resolve SaaS challenges effortlessly. The AI assistant learns their business context, turning solutions into knowledge to eliminate delays. Gain full control of their SaaS with AI insights, enabling them to monitor usage, discover apps, manage access, track spending, and streamline renewal management all in one place. Felix AI’s intelligent recommendations identify underutilized software and optimize spending, empowering organizations to reduce unnecessary costs and boost ROI through data-driven decisions. Advanced AI analysis provides enhanced security and ensures compliance, giving their organization peace of mind. Personalized training tailored to their team's usage combines public SaaS resources with their organization’s unique challenges, ensuring effective learning and boosting productivity. With FelixSphere, businesses achieve smarter SaaS usage, seamless operations, and maximum efficiency every step of the way.

FloStack is an inbound conversion platform that provides businesses with instant qualification, routing, engagement, and meeting booking capabilities with prospective customers from their website. The platform offers an opportunity to achieve an increased conversion rate from form sign-ups to sales opportunities, leading to an impressive speed to lead in just a few seconds. By utilizing FloStack, businesses can leverage a wide range of features and tools to effectively engage with their customers, enabling them to improve their overall sales process and drive growth. This innovative solution can help businesses achieve a higher level of efficiency, resulting in increased customer satisfaction and retention. With FloStack, businesses can streamline their inbound sales process, ultimately leading to an enhanced bottom line.