Customer Experience Management (CXM) platform specially designed for Key Account Management. CuebridgeCX helps to Bespoke client success plans delivered to your fingertip, Reduce time spent with internal teams and complex interdepartmental coordination
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Write a ReviewAlphadoc is the perfect solution for professionals who want to keep their documentation up to date and in sync with their products. All APIs and SDKs can be explained in one easy-to-use environment. And when added powerful AI capabilities, Alphadoc makes it even easier to get a complete picture of documentation. Reuse the customers content without having to copy and paste or rewrite it. Due to this intelligent AI system, Alphadoc knows which parts of documentation are already in use and saves time by activating them for reuse. The customer can even prevent mistakes due to duplication, ensuring high quality in documentation. Achieve a comprehensive overview of products and services quickly and easily with Alphadoc. Organize the documents in one central area and create an overview that's easy to manage. Plus, can link the API and SDKs with just one click to provide a powerful user experience. Make sure that documentation always has the necessary accuracy with Alphadoc!
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Write a ReviewHappySignals provides Enterprise IT Experience Management for CIOs and IT departments. By combining operational data from your ITSM platform with our Experience Data you can enable an average 26% improvement in productivity.
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Write a Reviewwe're offering a scalable B2B customer experience (CX) management application that collects, measures and analyzes all the touchpoints in a clients lifecycle. We go beyond satisfaction and power a differentiated client experience.
Read lessFuel Cycle is the leading market research cloud that combines both qualitative and quantitative data to power real-time business decisions. Google, Hulu, Church & Dwight, Viacom, AIG and more use Fuel Cycle to connect with customers.
Read lessLiaCX® is your all in one Business Intelligence Platform. Import, track, analyze and export data from all your customer experience programs.
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Write a ReviewSATISFYD is a global customer experience management company. Its SaaS platform provides customer insights that enable businesses to effectively implement CX improvement strategies.
Read lessThe main Opiniator product feature set with a short description and functional benefit for each and their impact in improving on the spot customer feedback.
Read lessSocially authenticated posts. So no SPAM. Spend time on meaningful questions from high-intent visitors. Visitors can post anonymously, encouraging honest QnA and protecting their data. Reach visitors, notify them of responses, even after they have left website. Even for anonymous posts.
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Write a ReviewTransform feedback from surveys, reviews, likes, listings, comments and clicks into competitive advantage. Create, request, track, analyze, and operationalize feedback from traditional, conversational and website surveys all from one platform. Understand brand’s perception by centrally monitoring, requesting, and responding to reviews while leveraging Review Booster to skyrocket review volume. Ensure brand consistency across all locations while boosting in-store foot traffic, site visit, search rankings, and local SEO.
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Write a ReviewQuickly build a new digital experience for any channel with unified customer, content and context data. Re-use data across channels. Be relevant everywhere. They unlock and unify experience data from any system or source so user can access it instantly to build new customer experiences with ease.
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Write a ReviewIn today's fast-paced business world, customer service agents are expected to handle unexpected situations with ease and deliver exceptional customer experiences. Medallia Agent Connect is designed to keep remote and in-house contact center teams engaged, connected, and on top of their game. With role-specific dashboards, transparent feedback mechanisms, and personalized coaching, agents can stay motivated and continuously improve their performance. Inevitably, negative feedback will occur from time to time. But with Medallia Agent Connect, agents are given the opportunity to self-correct and proactively seek assistance. What sets Medallia Agent Connect apart is its real-time transparency. Through this powerful tool, team leaders can capture customer feedback on agent performance after every service interaction. With higher-than-average response rates and real-time feedback streams, leaders can easily identify and act on meaningful coaching opportunities with their agents. This results in more actionable business insights and more time for leaders to focus on 1:1 personalized feedback, ultimately leading to better agent and customer experiences. Medallia Agent Connect is compatible with popular platforms such as Intercom, Gladly, Zendesk, and many more. This makes it easy for businesses to integrate this tool into their existing systems and processes without any hassle.
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Write a ReviewIntroducing Exairon, the cutting-edge autonomous customer experience solution that will revolutionize the way they interact with their customers. With our state-of-the-art technology, they can unleash the power of automation and elevate their customer experience to new heights. Imagine a world where customer inquiries are seamlessly resolved with efficiency, consistency, and effectiveness. With Exairon's autonomous CX platform, this dream becomes a reality. Say goodbye to lengthy wait times, repetitive processes, and frustrated customers. Instead, say hello to a seamless customer experience that will leave a lasting impression. Exairon's platform is built on the latest artificial intelligence and machine learning technologies, allowing it to understand and interpret customer inquiries with incredible accuracy. This means that no matter how complex or unique a customer's problem may be, Exairon will have the solution. And with our autonomous capabilities, customer inquiries are addressed in real-time, ensuring prompt responses and increased customer satisfaction. But that's not all. Exairon goes beyond just resolving inquiries. Our platform also provides valuable insights and analytics, giving they a deeper understanding of their customers' needs and preferences. By harnessing this data, they can tailor their products and services to better meet their expectations, creating a truly personalized customer experience. Whether you're in the retail, banking, or hospitality industry, Exairon is the solution you've been waiting for. With its intuitive interface and easy integration, they can seamlessly incorporate Exairon into their existing systems and processes, minimizing disruption and maximizing efficiency. Don't settle for a mediocre customer experience. Elevate their business with Exairon and experience the power of automation. Join the countless professionals who have already chosen Exairon as their go-to customer experience solution. Say goodbye to inefficiencies and hello to a seamless, consistent, and effective customer experience.
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Write a ReviewRivit, the ultimate solution to reducing their customer support costs and taking their customer satisfaction to new heights. This innovative AI-powered platform combines the best of human support and AI assistance to deliver a seamless customer experience that will leave their customers in awe. At Rivit, they understand the importance of providing exceptional customer service while also managing the increasing demands of a growing business. That's why this platform is designed to learn from their past interactions and guide their customers to the right place, ensuring their issues are solved efficiently. With Rivit, setting up actions and handling customer conversations has never been easier. This intelligent system takes over the conversation when needed, providing that much-needed human touch to create a personalized and meaningful experience for their customers. This AI-powered copilot works tirelessly in the background, allowing the team to focus on other important tasks.
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Write a ReviewRally UXR has transformed the user research landscape with its innovative User Research CRM. This powerful tool empowers Product and Research teams by streamlining the processes of user recruitment, management, and research. Rally UXR excels in simplifying complex research methodologies, enabling teams to focus on gathering valuable insights rather than getting bogged down by administrative tasks. Its intuitive platform is designed for ease of use, ensuring that even newcomers to user research can navigate its features effortlessly. Additionally, Rally UXR promotes deeper audience engagement by facilitating seamless interactions with users, thereby enhancing the quality and relevance of the research conducted. Celebrate the Rally UXR’s legacy, acknowledge its dedication to making user research more accessible, efficient, and effective—ultimately driving superior product development and enriching user experiences.
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Write a ReviewQuickMetrix, is the ultimate solution to streamline their customer care, marketing, and PR efforts. With QuickMetrix, they no longer have to juggle between different platforms and tools to manage their social media presence. Everything they need is now in one place, making their job easier and more efficient. This all-in-one platform offers a comprehensive suite of features including social listening, publishing, and CRM capabilities. With QuickMetrix, they can monitor all social media mentions and engage with their audience seamlessly. But that's not all. QuickMetrix also includes advanced analytics, dashboards, and BI tools, giving they valuable insights to make data-driven decisions. They can easily track their social media performance, identify trends, and measure the impact of their campaigns. No more guesswork, just concrete data to drive their marketing strategy forward. And in case of a social media crisis, QuickMetrix has got them covered with its crisis management feature. Quickly identify and address any negative mentions and manage the situation proactively, saving their brand's reputation.
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Write a ReviewGetFeedback software is a platform used to optimize Landing pages with Expert suggestions. Fix your landing pages with simple UI/UX and key elements. Collect Feedback to optimize engagement of your customers with your product. Brand Managers, Small, Medium and Large companies make use of the software.
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Write a ReviewTransforming call insights into actionable data has never been easier. Dolphin automatically detects feature requests, pain points, and customer love during the B2B calls, turning valuable customer feedback into impactful insights. With its advanced Agent, Dolphin pinpoints key moments, creates short-form videos with context, and includes verbatim quotes alongside business implications. Each insight is seamlessly packaged as a shareable link, converting anecdotal feedback into data-backed decisions. Dolphin takes it a step further by auto-categorizing similar requests into singular insights, keeping a backlog clean while maintaining focus. For ultimate efficiency, it can even generate Jira tickets and update the CRM automatically. Plus, the streamlined review process allows GTM teams to easily approve before submission to Product. Dolphin empowers the team to turn customer voices into clear, actionable strategies.
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Write a ReviewEmbed them directly in existing email with a click of a button this solution is copy & paste simple. They have the fastest setup process in the industry, which means can get customer feedback quickly. Make surveys fun, intuitive, and unique to brand and vision.
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Write a ReviewQualtrics customer experience is a customer experience management platform helping world’s top B2B organizations, designed to be scalable and sustainable, CustomerXM helps you drive action throughout the organization. With 27 channels and 128 data sources all feeding into one platform, lets you capture real-time feedback from customers. The platform lets you go beyond measurement and take the actions that will generate real business value.It tells you exactly how to retain customers- with this platform you can uncover trends, patterns, and key drivers of customer loyalty with iQ, the platform’s predictive intelligent engine; access prescriptive insights instantly so you can focus on the areas that will maximize impact. It automatically sends recommended actions to the right teams so they can take steps that will improve customer satisfaction, spending, and loyalty. Customer issues are resolved faster to reduce churn; lets them post their experience on any social and then gather that information to address the issues faced by them. The drag and drop integrations automatically trigger actions in ticketing systems, messaging apps, and more to create a single system of action that puts the customer at the heart of the organisation.
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