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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Sunshine logo
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

MrZeroCode logo
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Overview

Description Zendesk Sunshine is an innovative and flexible CRM platform that is natively integrated with AWS, designed to empower businesses to create modern customer applications tailored to their specific needs. This open, standards-based platform offers unparalleled freedom, allowing to utilize the referred tools and coding languages for complete control. With Sunshine, can develop custom applications that consolidate essential information for the agents within Zendesk Support, enhancing efficiency and customer service. Additionally, Sunshine enables seamless integration of its data with external data sources, facilitating the creation of powerful applications that extend beyond traditional customer support and benefit of entire organization. Read more MrZeroCode is a no-code platform revolutionizing the way entrepreneurs and businesses bring their ideas to life. With its AI-powered SmartBlocks, users can design, build, and launch custom web or mobile apps without writing a single line of code. This platform empowers anyone, regardless of technical expertise, to create stunning websites and web apps in just a few seconds. From startups to established enterprises, MrZeroCode fosters agility, innovation, and collaboration by simplifying complex development tasks into user-friendly processes. MrZeroCode is more than just a tool it's a supportive partner that enables businesses to focus on their content and growth, leaving the technical complexities behind. With MrZeroCode, the no-code revolution is at your fingertips, making it an accessible and powerful solution for those eager to harness the full potential of their ideas. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $9.0. Offers Free-forever plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    77%
  • Momentum
    67%
  • Popularity
    66%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    66%

Features

Total Features
8 Features
7 Features
Common Features for All
    Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
    App Integrations Allows integrations with third-party tools like Google Drive and Salesforce
    Application Templates It provides an automated or pre-built pattern that helps to build and design an app quickly.
    Code Assistance A feature that analyzes the first few character typed and provides you with a list of possible endings
    Debugging An integral part in appplication development that locates and corrects code errors in a computer program
    Drag and drop Builder Has a pick-and-drop feature for easier designing
    Extension Programming Facility to add more programming code to extend the capabilities and functionalities of the app
    Integrations Management An endpoint to seamlessly manage external integrations, data sources, and other platforms
    Machine Learning An intelligent automation process that allows a bot to imitate or predict behavior by learning from historical behavioral patterns.
    Mobile Development Develop applications for Android, iOS or Windows
    Testing Management Helps you in managing, tracking and organizing all tests and reports in one place
    Web Development Provides you with tools to create web applications
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 5 More - Show Less
    • Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
      App Integrations Allows integrations with third-party tools like Google Drive and Salesforce
      Application Templates It provides an automated or pre-built pattern that helps to build and design an app quickly.
      Code Assistance A feature that analyzes the first few character typed and provides you with a list of possible endings
      Debugging An integral part in appplication development that locates and corrects code errors in a computer program
      Drag and drop Builder Has a pick-and-drop feature for easier designing
      Extension Programming Facility to add more programming code to extend the capabilities and functionalities of the app
      Integrations Management An endpoint to seamlessly manage external integrations, data sources, and other platforms
      Machine Learning An intelligent automation process that allows a bot to imitate or predict behavior by learning from historical behavioral patterns.
      Mobile Development Develop applications for Android, iOS or Windows
      Testing Management Helps you in managing, tracking and organizing all tests and reports in one place
      Web Development Provides you with tools to create web applications
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.3/5 43 user ratings
    Not Available
    Rating Distribution
    • Excellent

      55.8%
    • Very Good

      25.6%
    • Average

      16.3%
    • Poor

      0%
    • Terrible

      2.3%
    Not Available
    User Sentiments

      User-friendly interface, Ease of use, Seamless integrations, Efficient customer support

      High pricing, Steep learning curve, Occasional glitches, Limited third-party integrations

      Not Available
    Review Summary

    Zendesk Sunshine is a customer relationship management platform that is generally well-received for its user-friendly interface and integration capabilities. Users appreciate its ease of use and the ability to manage customer interactions across various channels. However, some find it expensive and lack customization options. The platform's performance has been reported to be occasionally inconsistent, and its learning curve can be steep for those new to CRM software. Overall, Zendesk Sunshine is a powerful tool for managing customer relationships but may not be the best fit for every business.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Starts at $9.0. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Zendesk Sunshine Custom

    Build Free

    Growth $9.00 $19.00 per month

    Scale $29.00 $39.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Custom Objects
    + 1 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: San Francisco, California Located in: Chennai, India Founded in: 2023
    Contact Details

    +1 888-670-4887

    https://www.zendesk.com/platform/

    +919962232656

    https://mrzerocode.ai/

    Social Media Handles

    Not available

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