Zendesk Sunshine vs JODOO Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Sunshine

No-Code Development Platforms Sof...

4.3 43 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

JODOO

No-Code Development Platforms Sof...

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Overview

Description

Zendesk Sunshine is an innovative and flexible CRM platform that is natively integrated with AWS, designed to empower businesses to create modern customer applications tailored to their specific needs. This open, standards-based platform offers unparalleled freedom, allowing to utilize the referred tools and coding languages for complete control. With Sunshine, can develop custom applications that consolidate essential information for the agents within Zendesk Support, enhancing efficiency and customer service. Additionally, Sunshine enables seamless integration of its data with external data sources, facilitating the creation of powerful applications that extend beyond traditional customer support and benefit of entire organization. Read more

JODOO is revolutionizing the way businesses manage their data, workflows, dashboards, and apps all in one place. This no-code development platform enables users to build apps effortlessly with drag-and-drop functionality, adding AI without any coding. Professionals can shorten development cycles, boost agility, and drive business innovation using JODOO's easy-to-use online database. Real-time decision-making is empowered through robust data visualization, offering powerful cross-app data integration, a variety of components and chart types, and a customizable UI. Seamless collaboration is at the core of JODOO, allowing real-time information sharing and limitless app access across any device. With features like multi-version workflow management and quick field modifications, businesses can optimize processes with speed and agility, ensuring full traceability. JODOO provides a comprehensive solution to streamline teamwork and achieve alignment effortlessly, making it the go-to choice for professionals seeking efficiency and innovation in their operations. Read more

Pricing Options

Free Trial Available
Offers Custom plan.

Free Trial Available
JODOO Offers Custom plan.

SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%
Reviews

77%
Momentum

67%
Popularity

66%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%
Reviews

60%
Momentum

68%
Popularity

72%

Features

Total Features	8 Features	8 Features
Common Features for All	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role App Integrations Allows integrations with third-party tools like Google Drive and Salesforce Application Templates It provides an automated or pre-built pattern that helps to build and design an app quickly. Debugging An integral part in appplication development that locates and corrects code errors in a computer program Drag and drop Builder Has a pick-and-drop feature for easier designing Integrations Management An endpoint to seamlessly manage external integrations, data sources, and other platforms Machine Learning An intelligent automation process that allows a bot to imitate or predict behavior by learning from historical behavioral patterns. Mobile Development Develop applications for Android, iOS or Windows Testing Management Helps you in managing, tracking and organizing all tests and reports in one place Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time. Web Development Provides you with tools to create web applications Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 5 More - Show Less	Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role App Integrations Allows integrations with third-party tools like Google Drive and Salesforce Application Templates It provides an automated or pre-built pattern that helps to build and design an app quickly. Debugging An integral part in appplication development that locates and corrects code errors in a computer program Drag and drop Builder Has a pick-and-drop feature for easier designing Integrations Management An endpoint to seamlessly manage external integrations, data sources, and other platforms Machine Learning An intelligent automation process that allows a bot to imitate or predict behavior by learning from historical behavioral patterns. Mobile Development Develop applications for Android, iOS or Windows Testing Management Helps you in managing, tracking and organizing all tests and reports in one place Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time. Web Development Provides you with tools to create web applications Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 5 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.3/5 43 user ratings	Not Available
Rating Distribution	Excellent 55.8% Very Good 25.6% Average 16.3% Poor 0% Terrible 2.3%	Not Available
User Sentiments	User-friendly interface, Ease of use, Seamless integrations, Efficient customer support High pricing, Steep learning curve, Occasional glitches, Limited third-party integrations	Not Available
Review Summary	Zendesk Sunshine is a customer relationship management platform that is generally well-received for its user-friendly interface and integration capabilities. Users appreciate its ease of use and the ability to manage customer interactions across various channels. However, some find it expensive and lack customization options. The platform's performance has been reported to be occasionally inconsistent, and its learning curve can be steep for those new to CRM software. Overall, Zendesk Sunshine is a powerful tool for managing customer relationships but may not be the best fit for every business.	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Available JODOO Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Zendesk Sunshine Custom	Standard Custom
	View Detailed Pricing	View Detailed Pricing

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