HubSpot CRM |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Zendesk Sunshine is an innovative and flexible CRM platform that is natively integrated with AWS, designed to empower businesses to create modern customer applications tailored to their specific needs. This open, standards-based platform offers unparalleled freedom, allowing to utilize the referred tools and coding languages for complete control. With Sunshine, can develop custom applications that consolidate essential information for the agents within Zendesk Support, enhancing efficiency and customer service. Additionally, Sunshine enables seamless integration of its data with external data sources, facilitating the creation of powerful applications that extend beyond traditional customer support and benefit of entire organization. Read more | With CRM and Deals for Zendesk, can revolutionize sales process. This powerful add-on enables customer service team to close deals right from their tickets. They can now keep track of leads easily, view customer profiles with all the data in one place, and always be up to date on the most recent customer interactions to ensure higher satisfaction ratings. It provides real-time insights so that customers are better informed about new offers or discounts that might interest them, making sure no opportunity is lost. Moreover, conversion is smoother than ever with the simplest lead management system imaginable! Plus, this add-on has an integrated analytics feature to help understand which deals were closed and where prospects fall off in the process. Make it easier to improve sales efficiency with CRM and Deals for Zendesk today! Read more |
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| SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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User-friendly interface, Ease of use, Seamless integrations, Efficient customer support High pricing, Steep learning curve, Occasional glitches, Limited third-party integrations |
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| Review Summary |
Zendesk Sunshine is a customer relationship management platform that is generally well-received for its user-friendly interface and integration capabilities. Users appreciate its ease of use and the ability to manage customer interactions across various channels. However, some find it expensive and lack customization options. The platform's performance has been reported to be occasionally inconsistent, and its learning curve can be steep for those new to CRM software. Overall, Zendesk Sunshine is a powerful tool for managing customer relationships but may not be the best fit for every business. |
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Pricing Plans
Monthly Plans
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Zendesk Sunshine Custom |
Lite $6.00 $6.00 per user / month Pro $9.00 $9.00 per user / month Enterprise $59.00 $59.00 per user / month |
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View Detailed Pricing
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| Company Details | Located in: San Francisco, California |
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| Contact Details |
+1 888-670-4887 |
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| Social Media Handles |
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