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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Sunshine logo
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChartJuice logo
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Overview

Description Zendesk Sunshine is an innovative and flexible CRM platform that is natively integrated with AWS, designed to empower businesses to create modern customer applications tailored to their specific needs. This open, standards-based platform offers unparalleled freedom, allowing to utilize the referred tools and coding languages for complete control. With Sunshine, can develop custom applications that consolidate essential information for the agents within Zendesk Support, enhancing efficiency and customer service. Additionally, Sunshine enables seamless integration of its data with external data sources, facilitating the creation of powerful applications that extend beyond traditional customer support and benefit of entire organization. Read more ChartJuice, built on the strong foundation of Apache eCharts, offers the perfect blend of simplicity and power, akin to ChartJS meeting D3. This no-code development platform empowers users to design stunning charts in just minutes. It simplifies the process of embedding charts into emails, making it an invaluable tool for anyone looking to create compelling and informative visuals without extensive development time. With support for various chart types like bar graphs, line graphs, and pie charts, ChartJuice ensures that its visuals are always on-brand and professional. The platform allows users to export charts as SVG or PNG files or use the dynamic <img/> tag for personalized, data-driven images. This functionality drastically reduces the time and effort required from development teams, enabling quick design tweaks without the back-and-forth hassle. Ideal for enhancing email communications and reports, ChartJuice provides a seamless and efficient way to engage and inform their audience. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $49.00. Offers Custom plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    77%
  • Momentum
    67%
  • Popularity
    66%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    75%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    63%

Features

Total Features
8 Features
4 Features
Common Features for All
    Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
    App Integrations Allows integrations with third-party tools like Google Drive and Salesforce
    Application Templates It provides an automated or pre-built pattern that helps to build and design an app quickly.
    Integrations Management An endpoint to seamlessly manage external integrations, data sources, and other platforms
    Machine Learning An intelligent automation process that allows a bot to imitate or predict behavior by learning from historical behavioral patterns.
    Mobile Development Develop applications for Android, iOS or Windows
    Testing Management Helps you in managing, tracking and organizing all tests and reports in one place
    Web Development Provides you with tools to create web applications
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 5 More - Show Less
    • Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
      App Integrations Allows integrations with third-party tools like Google Drive and Salesforce
      Application Templates It provides an automated or pre-built pattern that helps to build and design an app quickly.
      Integrations Management An endpoint to seamlessly manage external integrations, data sources, and other platforms
      Machine Learning An intelligent automation process that allows a bot to imitate or predict behavior by learning from historical behavioral patterns.
      Mobile Development Develop applications for Android, iOS or Windows
      Testing Management Helps you in managing, tracking and organizing all tests and reports in one place
      Web Development Provides you with tools to create web applications
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 1 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.3/5 43 user ratings
    Not Available
    Rating Distribution
    • Excellent

      55.8%
    • Very Good

      25.6%
    • Average

      16.3%
    • Poor

      0%
    • Terrible

      2.3%
    Not Available
    User Sentiments

      User-friendly interface, Ease of use, Seamless integrations, Efficient customer support

      High pricing, Steep learning curve, Occasional glitches, Limited third-party integrations

      Not Available
    Review Summary

    Zendesk Sunshine is a customer relationship management platform that is generally well-received for its user-friendly interface and integration capabilities. Users appreciate its ease of use and the ability to manage customer interactions across various channels. However, some find it expensive and lack customization options. The platform's performance has been reported to be occasionally inconsistent, and its learning curve can be steep for those new to CRM software. Overall, Zendesk Sunshine is a powerful tool for managing customer relationships but may not be the best fit for every business.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $49.00. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Zendesk Sunshine Custom

    AUTOMATE $49.00 $49.00 per month

    SCALE $149.00 $149.00 per month

    ENTERPRISE Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Custom Objects
    + 1 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: San Francisco, California

    Not available

    Contact Details

    +1 888-670-4887

    https://www.zendesk.com/platform/

    Not available

    https://www.chartjuice.com/

    Social Media Handles

    Not available

    Not available

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