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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Sell logo
CRM Software

4.6 52 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Sunshine logo
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HubSpot CRM logo

HubSpot CRM

CRM Software

4.5 40 user ratings

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho CRM logo

Zoho CRM

CRM Software

4.3 2,503 user ratings

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Overview

Description Zendesk Sell is a salesforce automation software to make better decisions in Sales. It is simple, user-friendly, and designed to help sales reps to keep selling. Focused on increasing productivity, the software gives quick access to relevant deal data to facilitate ease of analysis and collaboration. Data capture is automatic, and therefore, agents and sales reps can always stay on the same page when handling customer accounts. It streamlines the building and management of sales pipelines so that reps can prioritize prospects and customers. The greatest USP of the software is enabling users to send emails, make calls, view deal history, and schedule meetings in a few clicks. SmartList is another fantastic feature that allows for the segmentation and filtering of deals and leads in real-time. Businesses can integrate their everyday tools with the platform or create their own Zendesk apps to be used exclusively. Zendesk Sell’s SDKs and APIs provide the foundation for the successful project integrations. Read more Zendesk Sunshine is an innovative and flexible CRM platform that is natively integrated with AWS, designed to empower businesses to create modern customer applications tailored to their specific needs. This open, standards-based platform offers unparalleled freedom, allowing to utilize the referred tools and coding languages for complete control. With Sunshine, can develop custom applications that consolidate essential information for the agents within Zendesk Support, enhancing efficiency and customer service. Additionally, Sunshine enables seamless integration of its data with external data sources, facilitating the creation of powerful applications that extend beyond traditional customer support and benefit of entire organization. Read more A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals for total visibility. Now handle upto 1,000,000 contacts, users and storage without any expiration date all of it without paying a penny. With Hubspot CRM, you can also send emails in a personalized sequence which is delivered as per the schedule you set. Get notified whenever any lead opens your email so that you know how to follow-up with that particular lead. Read more Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.0.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $14.0.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    85%
  • Momentum
    69%
  • Popularity
    73%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    77%
  • Momentum
    67%
  • Popularity
    66%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    87%
  • Momentum
    69%
  • Popularity
    68%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    66%
  • Popularity
    82%
SaaSworthy Awards # 6 Highly Rated # 10 Highly Rated
Not Available
# 4 Highly Rated # 19 Fastest Growing # 2 Most Worthy # 7 Fastest Growing

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 52 user ratings
4.3/5 43 user ratings
4.5/5 40 user ratings
4.3/5 2,503 user ratings
Rating Distribution
  • Excellent

    61.5%
  • Very Good

    38.5%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    55.8%
  • Very Good

    25.6%
  • Average

    16.3%
  • Poor

    0%
  • Terrible

    2.3%
  • Excellent

    62.5%
  • Very Good

    27.5%
  • Average

    5%
  • Poor

    5%
  • Terrible

    0%
  • Excellent

    50.2%
  • Very Good

    34.3%
  • Average

    9.8%
  • Poor

    2.8%
  • Terrible

    2.9%
User Sentiments

    Intuitive User Interface, Mobile App Functionality, Extensive Integrations, Effective Sales Management

    Limited Customization Options, Occasional Performance Issues (Slow Loading, Syncing Errors), Limited Reporting Capabilities, Complex Integration Setup

    User-friendly interface, Ease of use, Seamless integrations, Efficient customer support

    High pricing, Steep learning curve, Occasional glitches, Limited third-party integrations

    User Friendly Interface, Extensive Integrations, Email Tracking, Task Management

    High Pricing, Limited Customization, Occasional Software Glitches, Complex Workflows

    Ease of Use, Customizable Interface, Extensive Integrations, Affordable Pricing

    Slow Customer Support, Occasional Software Glitches, Limited Mobile Functionality, Complex Customization

Review Summary

Users praise the product's ease of use, customizable features, and helpful customer support. They find it user-friendly, even for non-technical users, and appreciate the ability to tailor it to their specific needs. The product's support team is also lauded for their responsiveness and willingness to go the extra mile. However, some users mention occasional glitches and a learning curve for more advanced features. Additionally, a few users express concerns about data security and integration with other software. Overall, the product is well-received, with many users highlighting its user-friendliness, customizability, and supportive customer service.

Zendesk Sunshine is a customer relationship management platform that is generally well-received for its user-friendly interface and integration capabilities. Users appreciate its ease of use and the ability to manage customer interactions across various channels. However, some find it expensive and lack customization options. The platform's performance has been reported to be occasionally inconsistent, and its learning curve can be steep for those new to CRM software. Overall, Zendesk Sunshine is a powerful tool for managing customer relationships but may not be the best fit for every business.

HubSpot Sales Hub is lauded for its user-friendliness, seamless integration with other HubSpot tools, and effective lead management capabilities. Users appreciate its intuitive interface, personalized email sequences, and robust analytics. However, some drawbacks include a steep learning curve, limited reporting options in lower tiers, and occasional glitches. While HubSpot Sales Hub offers a powerful solution for streamlining sales processes and driving growth, it's essential to consider the pricing structure and ensure compatibility with your business needs before committing.

Zoho CRM receives positive reviews for its user-friendly interface and affordability. Users appreciate its comprehensive features, including lead tracking, contact management, and automation capabilities. However, some users report a steep learning curve and occasional glitches, particularly with advanced features. While customer support receives mixed feedback, Zoho CRM is highly recommended for businesses seeking an all-in-one solution to improve efficiency and customer relationships.

  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $19.0.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $14.0.
Pricing Plans
Monthly Plans Annual Plans

Sell Team $19.00 $25.00 per user / month

Sell Growth $55.00 $69.00 per user / month

Sell Professional $115.00 $149.00 per user / month

Zendesk Sell Enterprise $169.00 $219.00 per user / month

Zendesk Sunshine Custom

Free Tools Free

Sales Hub Starter $15.00 $20.00 per month

Starter Customer Platform $15.00 $20.00 per user / month

Sales Hub Professional $90.00 $100.00 per user / month

Sales Hub Enterprise $150.00 $150.00 per user / month

Standard $14.00 $20.00 per user / month

Professional $23.00 $35.00 per user / month

Enterprise $40.00 $50.00 per user / month

Ultimate $52.00 $65.00 per user / month

 
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Screenshots & Videos

Screenshots Not Available Custom Objects
+ 1 More
Marketing Email
+ 6 More
Live Chat System
+ 12 More
Videos Video Thumbnail
+ 1 More
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Vendor information

Company Details Located in: San Francisco, California Founded in: 2009 Located in: San Francisco, California Located in: Cambridge, Massachusetts Founded in: 2006 Located in: Pleasanton, California - 94588 Founded in: 2005
Contact Details

+1 888-670-4887

https://www.zendesk.com/sell/

+1 888-670-4887

https://www.zendesk.com/platform/

+1 888 482 7768

https://www.hubspot.com/products/crm

+1 877-834-4428

https://www.zoho.com/crm/

Social Media Handles

Not available

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