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VoIP Providers

3.9 26 user ratings

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VoIP Providers

4.6 335 user ratings

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Overview

Description Yodel is the cloud based business phone solution that seamlessly integrates with teams and workflows. The virtual assistant answers calls, gives insight about the caller and puts the call through to team members and applications. Read more Dialpad Talk is a flexible and scalable business phone system. However, the available features make it go beyond merely a phone system. For clients can use this particular to connect to groups, send multiple messages at once and have seamless video conferences. The platform has been designed in a manner to provide client organisations with the required flexibility for communications, offering a whole range of channels to choose from. Phone number porting is another of the features that make Dialpad Talk a convenient option for most businesses. In-built support allows porting phone numbers with absolute ease and zero hassles. Further, Dialpad Talk gets completely integrated CCaaS support for businesses having their contact centres and support teams. Simply put, it allows contact centres to make and manage calls from the same platform simultaneously while handling customer-centric calls and queries. Forwarding calls to a maximum of five contacts at a time is again a noteworthy feature found within. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.00.
  • Free Trial Available
  • Starts at $15.00. Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

Reviews & Ratings

User Rating
3.9/5 26 user ratings
4.6/5 335 user ratings
Rating Distribution
  • Excellent

    61.5%
  • Very Good

    11.5%
  • Average

    3.8%
  • Poor

    0%
  • Terrible

    23.1%
  • Excellent

    75.2%
  • Very Good

    18.2%
  • Average

    4.2%
  • Poor

    0.6%
  • Terrible

    1.8%
User Sentiments

    Seamless Slack Integration, Excellent Customer Support, Cost-Effective Solution, User-Friendly Interface

    Desktop App Needs Improvement, Limited Third-Party Integrations, Occasional Call Drops, Lack of Android App

    Reliable Call Quality, Comprehensive Feature Set, Seamless Desktop Experience, Effective Call Recording

    Mobile App Instability, Confusing Mobile Interface, Inconsistent Call Connectivity, Limited SMS/Messaging Functionality

Review Summary

YodelTalk garners mixed reviews from users, with praise for its ease of use, collaboration features, and customer support, but criticism for its occasional technical glitches and limited customization options. Reviewers on Trustpilot appreciate its user-friendly interface and responsive support team but express concerns about occasional downtime and a lack of advanced features. On G2 Crowd, users commend its seamless integration with other tools, highlighting its ability to enhance team productivity and communication. However, some reviewers mention experiencing bugs and connectivity issues, suggesting the need for improved stability and reliability.

Dialpad Talk users commend its user-friendly interface, ease of use, and smooth integration with other business tools. It streamlines communication, enhances team collaboration, and offers reliable call quality. Additionally, its mobile app is praised for its convenience and functionality, enabling users to stay connected on the go. However, some users have reported occasional technical glitches and suggest improvements in customer support responsiveness. Overall, Dialpad Talk is a highly rated business phone system, receiving an average rating of 4.5 out of 5, and is well-received for its user-centric design, effective features, and seamless integration capabilities.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.00.
  • Free Trial Available
  • Starts at $15.00. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Premium $25.00 $25.00 per user / month

Premium Plus $35.00 $35.00 per user / month

Standard $15.00 $15.00 per user / month

Pro $25.00 $25.00 per user / month

Enterprise Custom

 
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View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Slack Integration
+ 1 More
Conference Call Control
Videos Video Thumbnail Video Thumbnail

Vendor information

Company Details Located in: +1 415-483-0400 Located in: San Francisco, California
Contact Details

Not available

https://www.yodel.io/

Not available

https://www.dialpad.com/products/business-phone-system/

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