Kommunicate |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
| Description | Wowchat is an online chat tool that the user can install on their website and enhance Customer Service, thus getting more satisfaction and loyalty from their customers. One of the essential features of Wowchat is that it enables automatic routing coming chat to the best-suited agent, thus allowing the user to help their customers faster. Users can revert their customers with predefined responses and improve the speed with which communication is done with the customers. The tool provides a Live-Chat system, thus improving real-time support for the customers. Agents can also view chat-history to have better communication. They can also configure the route chat requests to various agents based on product type or case category. For online portal and website visitors, the tool also offers a proactive chat feature. Users can set roles and permissions, thus specifying granular access to control the chat features. Wowchat works as a team, thus enhancing communication and making sense of the massive amount of data. The tool helps the user turn interactions into trusting and lasting relationships. Read more | Botcopy is a Dialogflow website chatbot, comprising the best UI for web chat. Botcopy lets clients automate up to ninety per cent of their service chats along with the creation of branded web assistants that can access the databases in concern. The transcripts can further be passed from bots to humans for a solid boosting of satisfaction with, of course, smart handoffs. There are, per se, several features that make Botcopy a perfectly reliable and beneficial bot system for large scale organisations. The bot prompts are designed to greet every new visitor on the website and the greeting message is entirely customisable with a range of relevant messages. Triggered mostly by the user, the Botcopy chatbot can quickly react to specific functions and buttons on the web. It can further detect URLs in the browser address windows and thus, allowing clients to greet visitors as well as regular customers with data that is personalised according to individual search frequencies. Read more |
| Pricing Options |
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| SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
6 Features
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6 Features
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| Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Shortcut Messages
Transfers
Visitor Targeting
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| Organization Types Supported |
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| Platforms Supported |
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| Modes of Support |
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| API Support |
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| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Standard $5.00 $5.00 per user / month |
Pay-per-use Others Lite $19.00 $19.00 per month Gold $65.00 $65.00 per month PRO Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 2 More
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Not Available |
| Videos |
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+ 1 More
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| Company Details | Located in: Wilmington, DE - 19804 | Located in: Santa Monica, CA Founded in: 2017 |
| Contact Details |
Not available |
+1 424-341-5744 |
| Social Media Handles |
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