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TalkDesk

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Whelp logo
Call Center Software

3 1 user ratings

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CallCabinet logo
Call Center Software

4.6 13 user ratings

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Overview

Description Whelp provide a truly omnichannel software solution for businesses to unify all existing traditional and modern customer support channels into one feature-rich platform. We help businesses to build one-to-one approach to customer support and service, convert leads faster into customers, learn everything about every customer from purchase and engagement history to most frequently asked questions. Read more CallCabinet is revolutionizing conversations into actionable business intelligence, offering pioneering compliance call recording solutions that empower businesses worldwide. In today's volatile market, leveraging technology for success is crucial. CallCabinet ensures automatic adherence to regulatory requirements such as Dodd-Frank, MiFID II, GDPR, POPI, and PCI DSS. With granular custom policies, businesses gain full control over compliance. Advanced AI and deep machine learning uncover insights from every recorded conversation, revealing sentiment, emotion, and context. CallCabinet's platform also simplifies data migration from legacy systems, enabling comprehensive analysis and insight extraction. From automated alerts and workforce performance evaluations to ensuring company-wide regulatory compliance, CallCabinet's user-friendly interface supports individuals, teams, departments, and entire organizations. As a powerful call center software, it transforms complex tasks into streamlined processes, enhancing efficiency and compliance across the board. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $299.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    84%
  • Momentum
    65%
  • Popularity
    79%

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    60%
  • Momentum
    68%
  • Popularity
    78%

Features

Total Features
3 Features
4 Features
Common Features for All
    Auto Call Recording Automatically records all the ongoing calls.
    Call Monitoring Allows you listen to all inbound and outbound calls.
    Inbound Call Center Allows you to receive an incoming call from customers
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Outbound Call Center Allows your agent to make outgoing calls
    Predictive Dialer Automatically dials to list of phone numbers
    Auto Call Recording Automatically records all the ongoing calls.
    Call Monitoring Allows you listen to all inbound and outbound calls.
    Inbound Call Center Allows you to receive an incoming call from customers
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Outbound Call Center Allows your agent to make outgoing calls
    Predictive Dialer Automatically dials to list of phone numbers
  • + 1 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    3/5 1 user ratings
    4.6/5 13 user ratings
    Rating Distribution
    • Excellent

      0%
    • Very Good

      0%
    • Average

      100%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      76.9%
    • Very Good

      15.4%
    • Average

      0%
    • Poor

      7.7%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $299.00. Offers Free-forever plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Freemium Free

    Medium $299.00 $299.00 per month

    Premium $990.00 $990.00 per month

    CallCabinet Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Not Available Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: New York, New York Located in: Boca Raton, Florida - 33431
    Contact Details

    Not available

    https://whelp.co/

    +1 561-235-7699

    https://www.callcabinet.com

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