WebsiteAlive vs iAdvize Comparison

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WebsiteAlive

Live Chat Software

4.7 9 user ratings

Get Free Advice

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

iAdvize

Live Chat Software

4.4 27 user ratings

Get Free Advice

Overview

Description	WebsiteAlive is customer support and happiness tool that enables both support and sales teams to intuitively connect with their customers. Customer support efforts can be easily scaled with the business of the users, eliminating the need for one-time investments. Users can customize the tool to sync it with the brand of their company with the ability to add a logo, colors, and more. There is absolutely no programming involved. All that the user has to do is simply copy a code snippet and paste it on his/her website. The agent logins can then be set up within minutes to accept chats. Following this, a dedicated chat widget appears on the website that customers can use to get in touch with the support teams. Other leading features of the tool include one-click call transfer, integration into social media, marketing, and email campaigns, and connecting with popular applications. Read more	iAdvize is a Conversational platform that enables over 2000 brands in over 100 countries to add a profitable human touch to their digital experiences at scale. It enables you to keep the personal connection that connects you to your customers via the communication channel used by over 5 billion people: Messaging. Thanks in large part to technologies like ibbü, a community of on-demand professionals assisting your visitors 24/7, iAdvize is available remotely, allows rapid setup, and adapts to business needs. Its Live Shopping, as an engaging and immersive sales channel, has the potential to enrich your digital consumer trip. By developing an authentic and scalable relationship, you can expand your digital experience to maximise consumer reach and exceed their expectations. Increase your sales by using this channel that encourages impulse purchases. It allows you to have a seamless and rich discussion. You may respond to text, voice, and video messaging chats on your customers' desktops, mobile devices, and in your apps, wherever they are. In one single dialogue thread, you may get support from chatbots, your agents, and experts in real-time or offline through asynchronous messaging. Read more
Pricing Options	Free Trial Not Available Starts at $30.00. Offers Custom plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 69% Momentum 62% Popularity 76%	84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 76% Reviews 78% Momentum 65% Popularity 85%
SaaSworthy Awards	# 17 Fastest Growing # 10 Most Searched	Not Available

Features

Total Features	9 Features	4 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 6 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 1 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.7/5 9 user ratings	4.4/5 27 user ratings
Rating Distribution	Excellent 66.7% Very Good 33.3% Average 0% Poor 0% Terrible 0%	Excellent 63% Very Good 29.6% Average 0% Poor 3.7% Terrible 3.7%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $30.00. Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	AliveChat $30.00 $30.00 per month AliveChat Plus $50.00 $50.00 per month Enterprise Custom	iAdvize Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	LiveChat 4.5 1,736 ratings WebsiteAlive Vs LiveChat LiveAgent 4.7 1,922 ratings Zoho SalesIQ 4.5 406 ratings WebsiteAlive Vs Zoho SalesIQ Smartchat WebsiteAlive Vs Smartchat HelpOnClick 4.4 21 ratings WebsiteAlive Vs HelpOnClick	LiveChat 4.5 1,736 ratings iAdvize Vs LiveChat MyLiveChat 3.5 15 ratings iAdvize Vs MyLiveChat LiveEngage 3.9 417 ratings iAdvize Vs LiveEngage Let's Connect 5 9 ratings iAdvize Vs Let's Connect Smartchat iAdvize Vs Smartchat
	View All WebsiteAlive Alternatives	View All iAdvize Alternatives