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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Waiterio logo
POS Software

4.7 20 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SpotOn logo
POS Software

4.1 204 user ratings

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Overview

Description Waiterio aims to make the working life of waiters and chefs much easier by helping to speed up the pace of taking customer orders, as well as improving the communication and collaboration with and in the kitchen. The way it works is that as soon as the waiter takes an order, the kitchen receives it and can start working on it, removing the need to take manual orders with a pen and paper. Using Waiterio you can customize your menu options and add photos, items, and categories. It also gives you a map of the tables in your restaurant so you can easily assign them. Using Waiterio, when someone takes an order from a client, this order is sent to all the staff, including other waiters and the chefs. The reporting functionality enables you to understand which dishes are most popular and which aren’t performing so well, as well as check revenue. Read more SpotOn Restaurant is the lightning-fast POS system your business deserves, designed by people who know restaurants for people who run restaurants. Their team of experts will work closely with you to build a POS system to your unique requirements, so you can focus on whats important-creating an amazing experience for your customers. Their hardware is robust and reliable, ready for the demands of a hard-working environment. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    78%
  • Reviews
    73%
  • Momentum
    63%
  • Popularity
    79%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    84%
  • Momentum
    62%
  • Popularity
    82%

Features

Total Features
6 Features
14 Features
Common Features for All
    Barcode Scanning Helps in scanning the barcode in an automated and simple manner
    Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
    Delivery Management Streamline in-house deliveries with advanced tools for driver dispatch, route optimization, and real-time status tracking.
    Discount Management Helps in enjoying better visibility so that suppliers avail discounts
    Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
    Online Ordering Allows customers to conveniently place orders online directly from a branded website or app.
    Ordering Automation Helps in automating the ordering system and supports online billing
    Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
    Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
    Returns Tracking Helps to keep track of all the goods returned by customers
    Sales Tracking Helps to track sales systematically
    eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 3 More - Show Less
    • Barcode Scanning Helps in scanning the barcode in an automated and simple manner
      Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience
      Delivery Management Streamline in-house deliveries with advanced tools for driver dispatch, route optimization, and real-time status tracking.
      Discount Management Helps in enjoying better visibility so that suppliers avail discounts
      Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company
      Online Ordering Allows customers to conveniently place orders online directly from a branded website or app.
      Ordering Automation Helps in automating the ordering system and supports online billing
      Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations
      Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business
      Returns Tracking Helps to keep track of all the goods returned by customers
      Sales Tracking Helps to track sales systematically
      eCommerce Facilitates buying and selling goods/services online using internet facility
  • + 11 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • Online
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    4.7/5 20 user ratings
    4.1/5 204 user ratings
    Rating Distribution
    • Excellent

      75%
    • Very Good

      20%
    • Average

      5%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      66.7%
    • Very Good

      8.8%
    • Average

      6.9%
    • Poor

      2.9%
    • Terrible

      14.7%
    User Sentiments
      Not Available

      Excellent Customer Service, Easy to Use Interface, Comprehensive Reporting Functionality, Fast Payment Processing

      System Outages, Confusing Customer Facing Display, Limited Refund Functionality, Lack of Hardware Options

    Review Summary
    Not Available

    Overall, SpotOn receives positive feedback from users. Many reviewers appreciate its user-friendly interface, comprehensive features, and helpful customer support. The POS system is praised for its ease of use, detailed reporting capabilities, and seamless integration with other business tools. Additionally, users commend SpotOn's marketing and loyalty programs for effectively attracting and retaining customers. While some users have experienced occasional technical glitches, the majority of reviewers find SpotOn to be a reliable and valuable solution for their business needs.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $19.00. Offers Free-forever plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Extra Small $19.00 $19.00 per month

    Small $39.00 $39.00 per month

    Medium $59.00 $59.00 per month

    Large $99.00 $99.00 per month

    Extra Large $159.00 $159.00 per month

    Custom plan Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available SpotOn Restaurant
    + 2 More
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail

    Vendor information

    Company Details Located in: London, United Kingdom Founded in: 2013 Located in: San Francisco, California - 94111
    Contact Details

    Not available

    https://www.waiterio.com/

    Not available

    https://www.spoton.com/

    Social Media Handles

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