Waiterio vs Heartland Retail Comparison

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Waiterio

POS Software

4.7 20 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Heartland Retail

POS Software

4.4 261 user ratings

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Overview

Description

Waiterio aims to make the working life of waiters and chefs much easier by helping to speed up the pace of taking customer orders, as well as improving the communication and collaboration with and in the kitchen. The way it works is that as soon as the waiter takes an order, the kitchen receives it and can start working on it, removing the need to take manual orders with a pen and paper. Using Waiterio you can customize your menu options and add photos, items, and categories. It also gives you a map of the tables in your restaurant so you can easily assign them. Using Waiterio, when someone takes an order from a client, this order is sent to all the staff, including other waiters and the chefs. The reporting functionality enables you to understand which dishes are most popular and which aren’t performing so well, as well as check revenue. Read more

Heartland Retail Point of Sale and Retail Management Software was designed specifically for retail, empowering brands and retailers to harness their data and sell more, profitably. You want an omnichannel POS system that is user-friendly without sacrificing the powerful features that give you an edge. All in real time, accessible from anywhere by your whole team. Read more

Pricing Options

Free Trial Available
Starts at $19.00. Offers Free-forever plan.

Free Trial Not Available
Starts at $80.00. Offers Custom plan.

SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

78%
Reviews

73%
Momentum

63%
Popularity

79%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

80%
Momentum

61%
Popularity

64%

Features

Total Features	6 Features	14 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 3 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 11 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	Business Hours Online	Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.7/5 20 user ratings	4.4/5 261 user ratings
Rating Distribution	Excellent 75% Very Good 20% Average 5% Poor 0% Terrible 0%	Excellent 60.5% Very Good 29.5% Average 6.1% Poor 1.5% Terrible 2.3%
User Sentiments	Not Available	Ease of Use, Extensive Reporting Capabilities, Real-Time Inventory Tracking, Helpful Customer Support System Glitches and Errors, Poor BigCommerce Integration, Cumbersome Sales Order Management, Limited Customization Options
Review Summary	Not Available	Users praise the platform's user-friendly interface, comprehensive features, and robust reporting capabilities. Many appreciate its ease of use and time-saving functionality, while others highlight the valuable insights and data it provides. However, some users express concerns about certain limitations, such as potential performance issues and limited customization options. Overall, reviewers find the platform to be a valuable tool for retail businesses seeking to enhance their operations and customer experience.
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Pricing

Pricing Options	Free Trial Available Starts at $19.00. Offers Free-forever plan.	Free Trial Not Available Starts at $80.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Extra Small $19.00 $19.00 per month Small $39.00 $39.00 per month Medium $59.00 $59.00 per month Large $99.00 $99.00 per month Extra Large $159.00 $159.00 per month	Plus $80.00 $80.00 per month Professional $160.00 $160.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

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