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| Description | Voiceflow is an advanced prototyping solution that assists teams in the development, prototyping, and deployment of voice and chat assistants. It is used by conversational AI teams to create, develop, and deploy experiences for any conversational channel. Voiceflow makes it simple to create contextual dialogues. You can use a drag-and-drop canvas to create reusable components, interaction model exports, strong context models, and more with Voiceflow. With Voiceflow's context nesting, situational context, and other features, you can quickly create compelling contextually layered speech apps and dialogues. With Voiceflow, voice, chat, and graphic interfaces can all be tested and you can switch between your chosen testing modality too. Users can create and reuse components that enable for rapid design creation and consistency across projects and channels. Without compromising capability, Voiceflow's visual, no-code canvas provides the comfort of current design applications. To match your intended experience, Voiceflow prototypes can be customised to any modality combination and with shareable links, you can simply share them. Additionally, users can publish their prototypes without coding to supported channels, or use Voiceflow's API to integrate with any channel. Read more | Google Cloud Dialogflow is a conversational AI based platform that helps companies streamline effective and understandable conversations with their loyal customers. The platform is powered by Google’s leading AI inclusive of powerful chatbots and voice bots. Thus enabling companies to deliver natural customer experiences with the help of virtual agents that supports multi-turn conversations in an efficient manner. Moreover, visual builders and prebuilt agents made available within Google Cloud Dialogflow helps out companies with seamless interface generation, reducing the development time from days to minutes. This way companies also gets to deploy multiple chat interfaces across their contact centre and digital channels, including messaging services of their own. Other notable features include seamless virtual agent management using end-to-end CI/CD pipelines, through versioning and continuous evaluation of flow-based modules. Thus facilitating scaling up to 40,000 intents and 20 independent flows for each agent. Read more |
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User-Friendly Interface, Extensive Integrations, Powerful NLP Capabilities, Pre-built Agents and Templates Limited Customization Options, Complex Pricing Structure, Limited Multilingual Support, Steep Learning Curve |
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Google Cloud Dialogflow is generally praised for its user-friendly interface, which makes building chatbots accessible to those without coding experience. Its drag-and-drop functionality, pre-built templates, and robust natural language processing capabilities create engaging conversations. However, users note some limitations, including potentially high costs, limited customization options, and a learning curve for certain advanced features. Despite these, Dialogflow is seen as a valuable tool for automating customer interactions, handling frequent inquiries, and integrating with other Google Cloud services. |
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Starter Free Pro $40.00 $50.00 per user / month Team $140.00 $175.00 per user / month Enterprise Custom |
Dialogflow CX Custom Dialogflow ES (Essentials) Custom |
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| Company Details | Located in: San Francisco, CA Founded in: 2018 |
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