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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Vicodo lets users add video and text chat functionalities to communicate with their customers. Invitation links can be shared via SMS to the customers, and they can join the call without any login. The video conversations are recorded and can be watched at a later date. Its benefits for businesses include cost savings, efficient customer support, and reduction in trips to the customer. User's customers benefit from direct support and visual contact. Customers and agents can also upload photos and documents and features parallel conversations, write indicator and read receipts. It works on multiple browsers and platforms such as Chrome, Safari, Firefox, Edge, macOS, iOS, Android, Windows. For security, it has end-to-end encryption and SSL certification. Other handy features include choosing the number of live video minutes, video archive retention period, the number of SMS appointment invites, availability of video snapshots feature, personal branding and premium support. Read more | Makassan is the ultimate communication tool for businesses. Inspired by the trading practices of the indigenous Makassan people of Indonesia, our platform allows them to seamlessly trade information with their customers and build stronger relationships. Like the Makassans who traveled to Northern Australia for trading, our platform helps them connect with customers and foster a sense of camaraderie. This team at Makassan understands the importance of clear and timely communication in the competitive business world, and that’s why we have created a platform that allows them to coordinate and reply to messages over various channels such as chat, email, Slack, and SMS. With just one platform, they can efficiently manage all their customer communications, saving they time and effort. But what sets Makassan apart from other communication tools is their focus on privacy and security. With customizable chat widgets, they can tailor their communication experience to match their brand and create a unique and engaging experience for their customers. With seamless integration into their existing systems, they can easily incorporate Makassan into their daily operations without any hassle. Read more |
Pricing Options |
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SW Score & Breakdown |
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
6 Features
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4 Features
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Common Features for All |
Agent Scheduling
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Startup $14.14 $14.14 per month Advanced $56.54 $56.54 per user / month Enterprise Custom |
Standard Plan $15.00 $15.00 per month Pro Plan $29.00 $29.00 per month Sole Tenant Plan $39.00 $39.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Company Details | Located in: Berlin, Germany | Located in: +1 858-381-2983 |
Contact Details |
Not available |
Not available |
Social Media Handles |
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