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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UserSurge logo
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Woopra logo
Web Analytics Software

4.3 344 user ratings

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Overview

Description UserSurge is an analytics tool that enables users to see how their website visitors are engaging with their websites. With just a single line of code, the tool can record engagement sessions in videos that can be accessed on the platform of users. They can also view heat maps of where the visitors are looking and track the scrolling sessions and limits of users. Armed with advanced analytics, website owners and digital marketers can also understand how many visitors actually read through their pages and how many of them leave right away. With location-specific data, users can also know where their website traffic is coming from and the languages that their visitors are most likely to require support in. By tracking every moment of their interaction, users increase their conversions. Every data captured by the tool is securely saved in the cloud, while also providing a seamless interface for visitors to playback recorded sessions. Read more Woopra is a customer journey and product analytics software delivering end-to-end journey metrics efficiently. Its services are trusted widely by top companies like Hewlett Packard Enterprise, Redhat, Wordstream, Applovin, and more. The platform offers a variety of powerful features enabling users to analyze and extract useful information to improve business growth. With useful product analysis, businesses can extract all the necessary information to unify data across variable product and marketing needs besides analyzing customer journeys, trends, and retention rates effortlessly. Also, businesses can take real-time actions based on user behavior and personalize their services to better engage with valuable customers. Moreover, businesses can also sync their existing user data from other SaaS services to get access to all the information in one place and leverage immediate insights for improvement. Woopra even runs detailed individual-level analyses that deliver real-time insights into users' buying patterns, transaction history, website interactions, and much more. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $349.00. Offers Free-forever and Custom plan.
SW Score & Breakdown

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    66%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    94%
  • Momentum
    66%
  • Popularity
    83%
SaaSworthy Awards
Not Available
# 3 Most Popular

Features

Total Features
0 Features
8 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Conversion Tracking Enables user to track customer conversion rate
    Event Tracking Identifies the important events happening in your application
    Goal Tracking Allows to track progress to reach business objectives
    Multiple Site Management Helps to analyze and track more than one websites
    Report Generation Gathers data and generates reports as PDF file.
    Time on site Tracking Tracks the time that a visitor spends on your website
    User Interaction Tracking Identifies and tracks the visitors interaction on your websites
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Conversion Tracking Enables user to track customer conversion rate
    Event Tracking Identifies the important events happening in your application
    Goal Tracking Allows to track progress to reach business objectives
    Multiple Site Management Helps to analyze and track more than one websites
    Report Generation Gathers data and generates reports as PDF file.
    Time on site Tracking Tracks the time that a visitor spends on your website
    User Interaction Tracking Identifies and tracks the visitors interaction on your websites
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    Not Available
    4.3/5 344 user ratings
    Rating Distribution
    Not Available
    • Excellent

      56.1%
    • Very Good

      25.3%
    • Average

      11.9%
    • Poor

      6.7%
    • Terrible

      0%
    User Sentiments
      Not Available

      Real-Time Analytics, Detailed Customer Journey Mapping, Extensive Integrations, User-Friendly Interface

      Occasional Inaccuracies in Data, Complex Customization, Steep Learning Curve, High Pricing for Small Businesses

    Review Summary
    Not Available

    Users generally find Woopra intuitive, customizable, and useful for tracking website visitors and analyzing website performance. They appreciate its real-time data and user segmentation capabilities, but some reviewers mention occasional bugs and limitations in its analytics and reporting features. Overall, users value Woopra's functionality and support, but suggest improvements in stability and advanced analytics to enhance its user experience further.

      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $349.00. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    UserSurge Custom

    Core Free

    Startup $349.00 $349.00 per month

    Pro $999.00 $999.00 per month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots UserSurge screenshot
    + 3 More
    Cohorts report
    + 3 More
    Videos Not Available Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: San Francisco, California Located in: San Francisco, California Founded in: 2012
    Contact Details

    +1 949-910-5736

    https://www.usersurge.com/

    Not available

    https://www.woopra.com/

    Social Media Handles

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