Splunk Cloud |
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | Users is a customer feedback platform, developed specifically for customer success teams, product managers, developers and web project owners to take feedback from their users about their product or tool. It enables you to create customer-centric products with actionable consumer inputs such as screen grabs, surveys, and feature requests. With Usersnap, you can directly pin comments to screenshots, automatically collect metadata such as URLs, browser information, and console logs. Click, take a screenshot, and send; that's how simple Usersnap makes it for every user to provide visual feedback. It further enables you to host mini-surveys that can help you get more input. You can also target particular email lists, URLs, or consumer behaviours for better results with Usersnap. Usersnap lets you recognize what has to be improved and how you can do so to satisfy consumer expectations. It also provides detailed reports about current events and lets you organise, upvote, and allocate feedback all from one dashboard. Furthermore, It lets you share your comments with your team using one of the 30+ connectors available, including Azure DevOps and Zendesk. Read more | Rollbar is a comprehensive code improvement platform that helps developers to improve their code and deliver the best applications to individual customers in real-time. The platform enables users to proactively discover, predict and resolve errors in no time besides deploying apps with confidence. Rollbar lets developers fix failed or broken tests faster with its effective testing and Q&A features. In this way, organisations get to maintain a consistent application experience by resolving problems before they can cause any negative impacts. In addition, the platform also helps developers to improve their Q&A process over time by discovering errors that they have not found in the testing process. With Rollbar, users also get to receive instant notifications about new bugs, even before customers start to complain about them. The platform also bridges the gap between developers and SREs, reducing the time between error detection and its resolution. Moreover, its integrated issue assigning technique to the right team facilitates quick resolution. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
10 Features
|
8 Features
|
| Common Features for All |
Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Reports
Role Management
Storage and Retrieval
Task Management
Ticket Management
Workflow Management
|
Backlog Management
Bug Assignment
Dashboard (Bug Tracking)
Filtering
Issue Tracking
Reports
Role Management
Storage and Retrieval
Task Management
Ticket Management
Workflow Management
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| API Support |
|
|
| User Rating |
|
|
| Rating Distribution |
|
|
| User Sentiments |
Ease of Integration, Intuitive User Interface, Extensive Integrations, Comprehensive Bug Reporting Limited Customization Options, Occasional Screenshot Alignment Issues , Confusing UI Elements, Limited Mobile Functionality |
Ease of Integration, Detailed Error Reporting, Real-time Error Tracking, Efficient Error Grouping Confusing UI/UX, Occasional Inaccurate Error Grouping, Limited Customization of Notifications, Lack of Comprehensive Documentation for Certain Features |
| Review Summary |
UserSnap is a powerful feedback tool that makes collecting and understanding user needs easier and quicker. Users praise its seamless integration, intuitive interface, and customizable features, such as editable screenshots and video recordings. They find the tool easy to use and appreciate the 24/7 customer support. While some users would like to see more robust features, like public report sharing, UserSnap consistently meets their expectations and solves their feedback collection and bug tracking needs. |
Overall, users find Rollbar's real-time error monitoring and alerting system very effective in catching errors and helping them quickly resolve issues. The user interface is praised for being intuitive and user-friendly, making it easy for developers to navigate and troubleshoot errors. Additionally, Rollbar's ability to integrate with various programming languages and frameworks is seen as a major advantage, allowing developers to easily implement it into their projects. However, some users have reported occasional performance issues and limitations in customizing certain aspects of the platform. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Basic $19.00 $29.00 per month Startup $69.00 $79.00 per month Company $129.00 $149.00 per month Enterprise Custom |
FREE Free ESSENTIALS $1.00 $1.00 per month ADVANCED $83.00 $99.00 per month ENTERPRISE Custom |
|
View Detailed Pricing
|
View Detailed Pricing
|
| Screenshots |
+ 7 More
|
+ 3 More
|
| Videos |
+ 2 More
|
|
| Company Details | Located in: Linz, Austria Founded in: 2013 | Located in: San Francisco, California |
| Contact Details |
Not available |
Not available |
| Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
