Browse Software
List Your Product
Loading...
LiveChat logo

LiveChat

  Add to Compare

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Userlike logo
Live Chat Software

4.6 573 user ratings

Get Free Advice

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FlowChat logo
Live Chat Software

5 1 user ratings

Get Free Advice

Overview

Description Userlike is a cloud-based real-time chat software for existing websites that enables real-time communication between Internal team members, customers, and employees. This software integrates website chat with mobile messaging and gives a better method of customer communication. Businesses can chat with their customers, agents, employees through their website by connecting their chat box and automating parts of their customer's interactions. Userlike software promises to keep its customer's information secure by its unique data privacy options. It comprises advanced features including custom chat behavior, chats box, Team Management features, inbuilt chat panel, feedback, and custom design templates. Moreover, user like also offers analytics and report functionalities that let users keep track of KPIs. It allows businesses to access the platform from different mobile devices like smartphones and tablets. Moreover, through slack or email, the in-built support chatbot notifies the support team, asks initial questions to website crawlers, and quickly collects the questions. Businesses can upheave their conversion rates and create loyal bonds with customers through awesome online customer service with a free, open-source, and subscription-based pricing strategy. Read more FlowChat is the ultimate chat management platform that will revolutionize their social selling strategy and take their business to new heights of success! With FlowChat, they have the power to transform their content into engaging conversations, allowing they to connect with potential clients like never before. Say goodbye to traditional methods of selling and hello to a more efficient and effective way of reaching their target audience. This innovative WebHooks feature enables they to seamlessly exchange data with their favorite platforms, making it easier to reach their audience with or without a middleman. And that's not all - with FlowChat, they can choose their future clients from comments or channels, and with just one click, add them to their lead list. Talk about making life easier for they and their team! But what truly sets FlowChat apart is our ability to provide them with other social platform information about their potential clients. This gives they more ways to interact and build rapport with them, ultimately increasing their chances of converting them into loyal customers. With our user-friendly Pipeline View, they can keep track of all their conversations and effortlessly build connections with their leads. Read more
Pricing Options
  • Free Trial Available
  • Starts at $90.00. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $166.00. Offers Custom plan.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    91%
  • Momentum
    65%
  • Popularity
    88%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    72%
  • Reviews
    64%
  • Momentum
    67%
  • Popularity
    67%
SaaSworthy Awards # 19 Highly Rated # 11 Fastest Growing
Not Available

Features

Total Features
7 Features
3 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Call Me Option Allows your visitors to speak to your agents directly over the phone
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 4 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Call Me Option Allows your visitors to speak to your agents directly over the phone
      Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
      Knowledge Database Lets you have an access to all your past chat history and documents
      Offline Form This feature allows your visitors to submit their questions when your agents are not available online
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.6/5 573 user ratings
    5/5 1 user ratings
    Rating Distribution
    • Excellent

      63.9%
    • Very Good

      32.1%
    • Average

      3%
    • Poor

      0.7%
    • Terrible

      0.3%
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Ease of Use, Intuitive User Interface, Extensive Customizations, Quick Integration

      Lack of Mobile App, Confusing Settings Page, Limited Free Plan Functionality, Occasional Delays in Widget Updates

      Not Available
    Review Summary

    Users praise Userlike's user-friendly interface, ease of use, and quick setup process. Its live chat feature is lauded for its efficiency and ability to handle multiple conversations simultaneously. Users appreciate the customization options and integrations with various platforms. However, some users have reported occasional technical glitches and limited reporting capabilities. Overall, Userlike is considered a reliable and effective live chat solution, suitable for businesses seeking to enhance customer communication and engagement.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $90.00. Offers Free-forever and Custom plan.
    • Free Trial Not Available
    • Starts at $166.00. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Team $90.00 $100.00 per month

    Corporate $290.00 $320.00 per month

    Business $720.00 $800.00 per month

    Flex Custom

    Basic $166.00 $247.00 per month

    Growth $416.00 $497.00 per month

    White Label Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Dashboard
    + 5 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Cologne, Germany Located in: Las Vegas, Nevada - 89147
    Contact Details

    Not available

    https://www.userlike.com/

    Not available

    https://www.flowchat.com/

    Social Media Handles

    We understand SaaS better

    SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

    icon

    Buyers

    Looking for the right SaaS

    We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

    icon

    Makers

    Want more customers?

    Our experts will research about your product and list it on SaaSworthy for FREE.

    Get Listed