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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Userback logo
Bug Tracking Software

4.9 225 user ratings

View Details

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PageProofer logo
Bug Tracking Software

4.5 2 user ratings

View Details

Overview

Description Userback lets users provide tools to their customers to collaborate and give feedback on all of the user's web projects from a single and centralized location. Users can add multiple projects along with their team members and accordingly manage them with project-based restrictions. It is also possible for users to integrate Userback into their client's project management workflow tool and give clients the tools to turn feedback into actionable tasks. Insights into the performance of web projects or client campaigns are available in real-time. The collected feedback can also contain screenshots and edits for better depiction of the issue. Feedback management is possible too, via tagging, categorizing, and filtering. The tool integrates with several bug tracking software and project management tools to initiate relevant processes triggered by actionable feedback. The integrations include Slack, Microsoft Teams, Jira, Trello, Asana, Gitlab, Basecamp, WordPress, and more. Read more PageProofer is the ultimate visual feedback tool for busy teams who don't have time to waste. Gone are the days of cumbersome bug-tracking software and scattered sticky notes. They've combined the simplicity of sticky notes with intuitive bug-tracking technology to create a powerful yet effortless way for they to share feedback, request changes, and report bugs about their website, all on their website. With PageProofer, everything is seamlessly integrated into their website, giving they and their team the ability to focus on what matters getting things fixed. Companies just like theirs have used PageProofer to streamline their feedback process and increase productivity. They understand the struggles of managing feedback, handling client reviews, and reporting bugs when building a website. That's why they created PageProofer - to eliminate these productivity roadblocks and make website development a smoother and more enjoyable process for everyone involved. Read more
Pricing Options
  • Free Trial Available
  • Starts at $14.00.
  • Free Trial Available
  • Starts at $32.50.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    89%
  • Momentum
    64%
  • Popularity
    77%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    62%
  • Momentum
    62%
  • Popularity
    66%

Features

Total Features
11 Features
10 Features
Common Features for All
    Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.
    Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
    Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
    Filtering To match the instances against a set of search criteria.
    Issue Tracking Helps to manage and maintain issue logs and its activity
    Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
    Reports Comes with reporting capabilities and features custom pre-built reports
    Role Management Helps regulate access to systems, based on individual roles
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 8 More - Show Less
    • Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.
      Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
      Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
      Filtering To match the instances against a set of search criteria.
      Issue Tracking Helps to manage and maintain issue logs and its activity
      Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
      Reports Comes with reporting capabilities and features custom pre-built reports
      Role Management Helps regulate access to systems, based on individual roles
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.9/5 225 user ratings
    4.5/5 2 user ratings
    Rating Distribution
    • Excellent

      88%
    • Very Good

      11.1%
    • Average

      0.9%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      50%
    • Very Good

      50%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Ease of Use, Intuitive User Interface, Extensive Integrations, Effective Screenshot Annotation

      Occasional Software Glitches, Limited Customization Options, Lack of Advanced Project Management Features, Inconsistent Integration Reliability

      Not Available
    Review Summary

    Users applaud Userback for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to collect feedback directly from users, prioritize and manage feedback, and respond to users promptly. Many users highlight the positive impact Userback has had on improving their products and enhancing the overall user experience. They also value the integrations with popular tools and platforms, making it seamless to incorporate Userback into their existing workflow. Overall, users find Userback to be a valuable tool for gathering and acting on user feedback, ultimately leading to better products and happier customers.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $14.00.
    • Free Trial Available
    • Starts at $32.50.
    Pricing Plans
    Monthly Plans Annual Plans

    Solo $14.00 $19.00 per month

    Startup $59.00 $79.00 per month

    Company $119.00 $159.00 per month

    Premium $217.00 $289.00 per month

    Freelancer $32.50 $39.00 per month

    Team $74.16 $89.00 per month

    Agency $165.83 $199.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Userback screenshots
    + 7 More
    Not Available
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Brisbane, Queensland Founded in: 2014 Located in: Newmarket, Canada
    Contact Details

    Not available

    https://www.userback.io/

    Not available

    https://pageproofer.com/

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