Upserve POS vs Lightspeed Retail Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Upserve POS

POS Software

4.3 753 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lightspeed Retail

POS Software

4.6 134 user ratings

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Overview

Description	Upserve POS is a restaurant POS system that helps restaurants for an easier point of sale, in-depth analytics and reliable payments. It makes deployment easy, establishing one consistent way to approach information. Thousands of restaurant owners and staff rely on this system to run smoother shifts backed by a dedicated support team. The primary features of this system include split checks and items. Here servers can merge, transfer and split checks fast. Also, Upserve POS has an offline mode. This allows users to continue their work like serving customers, taking credit card payments, sending orders to the kitchen as well as printing receipts, even without losing connectivity. The system has a separate training mode, which makes it easier for restaurant owners to train staff and use all the features without disrupting regular service. Furthermore, it also offers detailed insights to understand and manage labour costs. While analytics and reporting facilities provide an easier review of sales trends and performance. Read more	Lightspeed Retail is a POS software that offers advanced eCom solutions, omnichannel loyalty and contactless payments. With one click and one platform, Lightspeed Retail can sync the physical inventory across all locations to the eCom store. This POS software further improves a company’s stock from every location and organises the shipments from its eCom back office. A company can easily set up its eCom store with Lightspeed Retail’s mobile-responsive and customisable templates backed by quick inventory sync. Furthermore, the automatic confirmation and reminder emails of this software reduce no-shows. Lightspeed Retail also helps businesses to reach out to the nearby stores searching for products online with Google local inventory ads. One can even leverage ad campaign results to stay on top of changing customer tastes by using this POS software. Lightspeed retail further provides omnichannel gift card management services that help customers to purchase and redeem the same gifts in-store and online. Furthermore, this software is a fully integrated way to discover workflows more efficiently than ever. Read more
Pricing Options	Free Trial Not Available Starts at $59.00.	Free Trial Available Starts at $89.0.
SW Score & Breakdown	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 91% Reviews 94% Momentum 62% Popularity 84%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 85% Momentum 69% Popularity 68%
SaaSworthy Awards	# 3 Highly Rated # 10 Most Popular	# 7 Highly Rated # 3 Fastest Growing

Features

Total Features	12 Features	15 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Electronic Payments Enables seamless electronic payment processing for your goods and services. Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Multi-Location Helps to manage business affairs across multiple sales channel Online Ordering Allows customers to conveniently place orders online directly from a branded website or app. Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 9 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Electronic Payments Enables seamless electronic payment processing for your goods and services. Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Multi-Location Helps to manage business affairs across multiple sales channel Online Ordering Allows customers to conveniently place orders online directly from a branded website or app. Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 12 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.3/5 753 user ratings	4.6/5 134 user ratings
Rating Distribution	Excellent 54.7% Very Good 32.4% Average 7.3% Poor 0.7% Terrible 4.9%	Excellent 68.7% Very Good 28.4% Average 0% Poor 0% Terrible 3%
User Sentiments	Excellent Customer Service, Intuitive User Interface, Robust Reporting Features, Seamless Third-Party Integrations System Outages and Connectivity Issues, Limited Hardware Options, Inconsistent Offline Mode Functionality, Complex Menu Programming	Easy to Use Interface, Extensive Integrations, Robust Inventory Management, Excellent Customer Service Occasional System Crashes, E-commerce Platform Limitations, Complicated Discount Functionality, Limited Offline Functionality
Review Summary	Users praise the user-friendly interface, ease of use, and efficient technical support. They appreciate the comprehensive features such as inventory management, reporting, and customer management, which help streamline operations and enhance overall business efficiency. Additionally, users highlight the reliability, accuracy, and customization options of the software, allowing them to tailor it to their specific business needs. However, some users mention occasional technical glitches and suggest improvements in mobile accessibility and integration options.	Reviews for Lightspeed Retail are largely positive, praising its ease of use, comprehensive features, and helpful customer support. Users appreciate the intuitive interface and smooth onboarding process. Additionally, its inventory management, reporting, and customer relationship management capabilities are highly regarded. Lightspeed Retail's ability to integrate with other software and its mobile accessibility are also seen as major advantages. However, some users have reported occasional glitches and slow performance during busy periods. Overall, Lightspeed Retail is considered a reliable and user-friendly POS system that meets the needs of various retail businesses.
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Pricing

Pricing Options	Free Trial Not Available Starts at $59.00.	Free Trial Available Starts at $89.0.
Pricing Plans Monthly Plans Annual Plans	Core $59.00 $59.00 per month Pro $199.00 $199.00 per month Pro Plus $359.00 $359.00 per month	Basic $89.00 $109.00 per month Core $149.00 $179.00 per month Plus $289.00 $339.00 per month
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Alternatives

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	View All Upserve POS Alternatives	View All Lightspeed Retail Alternatives