Upscale vs LeadDesk Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Upscale

Sales Engagement Software

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LeadDesk

Sales Engagement Software

4.6 12 user ratings

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Overview

Description	Upscale is a sales engagement platform that helps companies to enhance the B2B sales pipeline and maximise revenue. It is used by B2B companies worldwide to make revenue generation a predictable process via intelligent sales workflows and multi-channel outreach capabilities. The sales team of any B2B organisation can use this platform to spend more time building relationships and achieving goals. Upscale also helps in sales automation. Sales teams of different companies can use this AI-powered system to optimise performance and provide insights instantaneously. This platform identifies office emails replies and automatically pauses and resumes a workflow based on the return date in the email. Furthermore, it provides a culture of data-driven decision making through real-time sales and marketing, performance insights on campaigns, prospects, sales methods, sales reps, products, etc. With Upscale brands can track performance and coach their sales team to drive top-line performance. Also, to establish an effective engagement with the buyers, multi-channel outreach becomes inevitable. For that, Upscale is used. Moreover, Upscale combines other features like guided selling, activity capture, lead prioritisation, opportunity insights and more. Read more	Lead Desk is a smart sales and customer service call center software, developed to assist tele-communication businesses in managing their call center services and triple their outbound sales efficiency. It offers auto and predictive dialer modes that allow your agents to increase their call volume from 40 to 120 per day which in turn increases your growth and revenue. With Lead Desk, you get eight distinct dialer modes, including auto and predictive dialers. With the correct dialer mode, your outbound sales employees can contact consumers swiftly in any circumstance. When you switch from a manual dialer to LeadDesk, your call center operators can call three times as many contacts each day. The platform provides real-time monitoring of your activities and you can see all live data as well as listen in on any calls from afar. During calls, you can even whisper to your agents and stay on top of your contact center's quality and performance with reporting templates and completely customizable reporting tools offered by Lead Desk. Additionally, the program is easily scalable and deployable. Read more
Pricing Options	Free Trial Available Starts at $50.00.	Free Trial Available Offers Custom plan.
SW Score & Breakdown	84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 97% Reviews 60% Momentum 63% Popularity 73%	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 74% Momentum 65% Popularity 79%
SaaSworthy Awards	Not Available	# 6 Fastest Growing

Features

Total Features	12 Features	11 Features
Common Features for All	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 9 More - Show Less	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 8 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	Not Available	4.6/5 12 user ratings
Rating Distribution	Not Available	Excellent 66.7% Very Good 25% Average 8.3% Poor 0% Terrible 0%
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Pricing

Pricing Options	Free Trial Available Starts at $50.00.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Trial Others Basic $50.00 $75.00 per user / month Essential $75.00 $100.00 per month	Instant Others Essential Others Advanced Others Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

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