TalkDesk |
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | Tryvium Desk is an enterprise collaboration platform that extends the Skype for Business functionality to Service Desk and CRM tools. Developed by Sensiple, Tryvium Desk integrates seamlessly with ITSM and CRM tools to provide an enhanced and more efficient customer experience. This powerful integration allows enterprises to streamline their customer service processes, ensuring that support teams can respond quickly and effectively to customer needs. Additionally, Tryvium Desk helps organizations leverage their existing investment in Skype for Business and Office365, maximizing the value of these powerful tools for improved customer service delivery. By incorporating Tryvium Desk into their operations, enterprises can achieve greater operational efficiency and higher customer satisfaction. Read more | mySQM customer service QA software is built for call center agents to provide them with real-time feedback, quality assurance, coaching, and recognition to deliver great CX. mySQM customer service QA software empowers, recognizes, and engages agents by providing them real-time feedback, quality assurance, coaching, and recognition to deliver great CX. In addition, real-time, actionable reports (e.g., great CX delivery, service recovery opportunities) are pushed out to agents and managers. Read more |
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| SW Score & Breakdown |
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
8 Features
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9 Features
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| Common Features for All |
Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Progressive Dialer
Queue Management (Calls)
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| Platforms Supported |
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| Modes of Support |
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| User Rating |
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Not Available
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| Rating Distribution |
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Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Tryvium Desk Custom |
mySQM Customer Service QA Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
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+ 2 More
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| Company Details | Located in: Iselin, New Jersey | Located in: Coeur d'Alene, Idaho |
| Contact Details |
+ 1 732-283-0499 |
+1 888-972-0844 |
| Social Media Handles |
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