Tryvium Desk vs Funnel Phones Comparison

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Tryvium Desk

Call Center Software

4.4 7 user ratings

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Funnel Phones

Call Center Software

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Overview

Description

Tryvium Desk is an enterprise collaboration platform that extends the Skype for Business functionality to Service Desk and CRM tools. Developed by Sensiple, Tryvium Desk integrates seamlessly with ITSM and CRM tools to provide an enhanced and more efficient customer experience. This powerful integration allows enterprises to streamline their customer service processes, ensuring that support teams can respond quickly and effectively to customer needs. Additionally, Tryvium Desk helps organizations leverage their existing investment in Skype for Business and Office365, maximizing the value of these powerful tools for improved customer service delivery. By incorporating Tryvium Desk into their operations, enterprises can achieve greater operational efficiency and higher customer satisfaction. Read more

Funnel Phones track calls, text messages, and web forms to determine which ads, keywords, and marketing campaigns produce the best results. Tracking numbers are virtual phone numbers assigned to your online or offline marketing campaigns that track your ad performance. Powered with a simple easy to use reporting dashboard clearly shows you which marketing and ad campaigns are generating the most leads and the most sales. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available
Starts at $29.00.

SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

92%
Reviews

60%
Momentum

64%
Popularity

66%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

60%
Momentum

60%
Popularity

61%

Features

Total Features	8 Features	7 Features
Common Features for All	Auto Call Recording Automatically records all the ongoing calls. Concurrency Support Allows you to manage multiple calls concurrently IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Progressive Dialer Auto dials and connects agents to calls answered by live persons Queue Management (Calls) Allows you to control call queues and distributes call equally + 5 More - Show Less	Auto Call Recording Automatically records all the ongoing calls. Concurrency Support Allows you to manage multiple calls concurrently IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Progressive Dialer Auto dials and connects agents to calls answered by live persons Queue Management (Calls) Allows you to control call queues and distributes call equally + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online

Reviews & Ratings

User Rating	4.4/5 7 user ratings	Not Available
Rating Distribution	Excellent 42.9% Very Good 57.1% Average 0% Poor 0% Terrible 0%	Not Available
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $29.00.
Pricing Plans Monthly Plans Annual Plans	Tryvium Desk Custom	Virtual Plan $29.00 $39.00 per month Growth Plan $49.00 $59.00 per month Pro Plan $99.00 $109.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Tryvium Desk Alternatives	View All Funnel Phones Alternatives