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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TruChat logo
Live Chat Software

5 3 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Re:plain logo
Live Chat Software

4.9 23 user ratings

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Overview

Description TruChat is a live chat software that leverages advanced technologies such as Natural Language Processing to drive engaging customer conversations. It enables users to easily build multichannel conversational marketing chatbots for any industry. All this and more makes it relevant for designers, developers, programmers, software companies, and digital agencies. Users can seamlessly control conversations across every major messaging platform, app, or website through a single and centralized dashboard. Natural language processing enables users to drive intuitive and natural conversations. Chatbots can even create automated help desk support tickets that can then be easily managed through the dashboard or mobile app. Features like full-page chats can also be used to build landing pages and let users directly increase conversions. The chats can also be intelligently transferred to live agents at relevant moments in conversations. And with advanced chatbot analytics, users can understand performance results and tweak the chatbots for further optimization. Read more Re: plain is a web-chat service that integrates with WhatsApp, Facebook Messenger, and Telegram to increase your follow-up potential by capturing more leads with rapid online support. It enables you to communicate with website visitors, market your products, provide support, speak with clients, collect contact information, and compile statistical data. Re:plain eliminates the need of any other platforms, accounts, or apps because it provides everything in your preferred messenger. It lets you pre-define a list of themes or questions and have an automatic answer sent to your client. It offers a callback service that helps you increase your conversion-to-sales rate by more than four times. With Re:plain, your website visitors can contact you directly from your website via video chat to discuss your products and services in greater detail or to make a purchase. Additionally, your operators on the other end of the video chat can advise clients on the product, present it to them in real time, demonstrate its features, and help make the purchase as easy as it would be in a physical store. Read more
Pricing Options
  • Free Trial Available
  • Starts at $30.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $3.99. Offers Free-forever plan.
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    68%
  • Momentum
    61%
  • Popularity
    71%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    73%
  • Momentum
    62%
  • Popularity
    78%

Features

Total Features
8 Features
6 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Call Me Option Allows your visitors to speak to your agents directly over the phone
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 5 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Call Me Option Allows your visitors to speak to your agents directly over the phone
      Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
      Knowledge Database Lets you have an access to all your past chat history and documents
      Offline Form This feature allows your visitors to submit their questions when your agents are not available online
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    5/5 3 user ratings
    4.9/5 23 user ratings
    Rating Distribution
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      87%
    • Very Good

      13%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $30.00. Offers Free-forever plan.
    • Free Trial Available
    • Starts at $3.99. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    TruCHAT Free

    TruCHAT Pro $30.00 $30.00 per month

    TruCHAT Developer

    Re:plain Basic Version Free

    Re:plain Infinity Version $11.00 $11.00 per month

    Individual $3.99 $3.99

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 4 More
    Re:plain screenshot
    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Deerfield Beach, FL - 33442 Located in: Moscow, Russia Founded in: 2018
    Contact Details

    833.878.2428

    https://www.truchat.io/

    +34603251030

    https://replain.cc/

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