TruChat vs DontGo Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TruChat

Live Chat Software

5 3 user ratings

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DontGo

Live Chat Software

4.5 12 user ratings

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Overview

Description

TruChat is a live chat software that leverages advanced technologies such as Natural Language Processing to drive engaging customer conversations. It enables users to easily build multichannel conversational marketing chatbots for any industry. All this and more makes it relevant for designers, developers, programmers, software companies, and digital agencies. Users can seamlessly control conversations across every major messaging platform, app, or website through a single and centralized dashboard. Natural language processing enables users to drive intuitive and natural conversations. Chatbots can even create automated help desk support tickets that can then be easily managed through the dashboard or mobile app. Features like full-page chats can also be used to build landing pages and let users directly increase conversions. The chats can also be intelligently transferred to live agents at relevant moments in conversations. And with advanced chatbot analytics, users can understand performance results and tweak the chatbots for further optimization. Read more

DontGo is the entrepreneurial software start-up division of a very established $100M Business to Consumer parent. DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers and turn web impressions into revenue by greatly enhancing customer interaction and satisfaction. Read more

Pricing Options

Free Trial Available
Starts at $30.00. Offers Free-forever plan.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

68%
Momentum

61%
Popularity

71%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

70%
Momentum

62%
Popularity

75%

Features

Total Features	8 Features	5 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 5 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 2 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online

Reviews & Ratings

User Rating	5/5 3 user ratings	4.5/5 12 user ratings
Rating Distribution	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%	Excellent 66.7% Very Good 16.7% Average 16.7% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $30.00. Offers Free-forever plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	TruCHAT Free TruCHAT Pro $30.00 $30.00 per month TruCHAT Developer	DontGo Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All TruChat Alternatives	View All DontGo Alternatives