Trooya vs YetiForce CRM Comparison

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Trooya

CRM Software

4.5 2 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

YetiForce CRM

CRM Software

4.7 116 user ratings

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Overview

Description

Trooya is a social customer-service providing software and comes designed with a smart automated workflow. Your team can collaborate better to offer quality attention to customers queries and grievances. The software facilitates in prioritizing significant customers. This social media contact centre tool can automatically allocate customer service agents to attend to certain customers, for speedy resolution. Users will find Trooya quite efficient in protecting their brand goodwill in the market, by ensuring proper monitoring of social media influencer interactions. It further comes equipped with useful analytical tool for maximizing team productivity. Read more

YetiForce is an open source CRM system that enables its users to manage their business with efficiency, multitasking, control, and innovation. The software allows its users to manage their businesses through any device from any place. It provides one with luxurious features, and many customizable modules of the user and administrator, along with the designed widgets, making the software equipped with the highest quality technological tools. One can avail reliable support from the software to solve the queries and problems of the users. The quick response of the system ensures compatibility with other mobile device browsers. YetiForce provides its users with regular updates that contain bug fixes, new improvements along with new features. The software helps its users to remember meetings, events, and calls, and hence organizes every information about the contacts of their customers. It analyzes and processes all the data entered into the system and creates different tables, charts, and graphs. Read more

Pricing Options

Free Trial Available
Starts at $335.00.

Free Trial Not Available
Offers Free-forever plan.

SW Score & Breakdown

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

70%
Reviews

62%
Momentum

64%
Popularity

70%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

81%
Momentum

61%
Popularity

77%

Features

Total Features	4 Features	26 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 1 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 18 More - Show Less
Unique Features	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Installed - Windows Installed - Mac	SaaS/Web/Cloud Installed - Windows Installed - Mac
Modes of Support	Business Hours Online	Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.5/5 2 user ratings	4.7/5 116 user ratings
Rating Distribution	Excellent 50% Very Good 50% Average 0% Poor 0% Terrible 0%	Excellent 75.9% Very Good 20.7% Average 3.4% Poor 0% Terrible 0%
User Sentiments	Not Available	Highly Customizable, Excellent Customer Support, User-Friendly Interface, Extensive Features Lack of Documentation, Steep Learning Curve, Complex Configuration, Limited Mobile Responsiveness
Review Summary	Not Available	Overall, users praise Yetiforce CRM for its ease of use, customization capabilities, and extensive features. They appreciate its user-friendly interface, making it simple to navigate and manage customer interactions. Users also value the ability to tailor the platform to their specific business needs, allowing for a highly personalized experience. With its comprehensive range of capabilities, Yetiforce CRM is seen as a powerful tool for managing customer relationships and streamlining business operations. However, some users have expressed concerns regarding occasional technical glitches and a somewhat dated user interface.
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Pricing

Pricing Options	Free Trial Available Starts at $335.00.	Free Trial Not Available Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Beginner $335.00 $335.00 per month Professional $1,035.00 $1,035.00 per month Enterprise $2,535.00 $2,535.00 per month	YetiForce CRM Free
	View Detailed Pricing	View Detailed Pricing

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