TouchBistro vs Aloha Cloud Comparison

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TouchBistro

POS Software

4 648 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Aloha Cloud

POS Software

4.2 303 user ratings

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Overview

Description	TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time. Read more	Aloha Cloud by NCR Voyix is the all-in-one cloud-based POS solution that transforms how restaurants operate. Featuring an intuitive interface and restaurant-grade hardware, this system offers next-day payment funding, ensuring smooth financial operations. Aloha Cloud simplifies complex business data into easy-to-understand reports, helping owners identify true profits and uncover hidden costs. Employees can manage their schedule availability and shift requests, easing the scheduling process with automatic suggestions. Enhance customer engagement with built-in email marketing and loyalty tools that drive return visits and increase average checks. The fully-integrated Kitchen Display System improves communication and reduces food waste. With Aloha Cloud’s digital strategy, customers can order and pay how they want, including via EMV and digital wallet. Manage restaurant confidently with clear data and insights, and grow business with tools designed to attract, retain, and delight the customers. Read more
Pricing Options	Free Trial Not Available Starts at $69.00.	Free Trial Not Available Offers Free-forever and Custom plan.
SW Score & Breakdown	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 87% Reviews 93% Momentum 65% Popularity 91%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 85% Momentum 61% Popularity 66%
SaaSworthy Awards	# 2 Highly Rated # 5 Fastest Growing	# 6 Highly Rated # 6 Fastest Growing

Features

Total Features	10 Features	16 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Layaway Management Helps retailers offer their customers the option to buy products a little at a time or in increments. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 7 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Layaway Management Helps retailers offer their customers the option to buy products a little at a time or in increments. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 13 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - iOS Installed - Mac	SaaS/Web/Cloud Mobile - iOS Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4/5 648 user ratings	4.2/5 303 user ratings
Rating Distribution	Excellent 55.7% Very Good 21% Average 3.5% Poor 4.2% Terrible 15.6%	Excellent 46.2% Very Good 38.9% Average 8.6% Poor 2% Terrible 4.3%
User Sentiments	Ease of Use, Excellent Customer Support, Extensive Reporting Features, Mobile Ordering System Crashes, Credit Card Processing Issues, Lack of System Customisation, Online Ordering System Issues	User-friendly interface, Comprehensive reporting functionality, Extensive customization options, Wide range of integrations System crashes, High cost of ownership, Outdated technology, Poor customer support
Review Summary	TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars.	Overall, reviewers praise Aloha POS for its user-friendly interface, comprehensive features, and excellent customer support. Users appreciate the intuitive design, customizable options, and the ability to manage various aspects of their business, including inventory, sales, and customer loyalty programs. The reporting and analytics capabilities are also highly regarded, providing valuable insights into business performance. Additionally, reviewers commend the responsive and knowledgeable customer support team for their prompt assistance and willingness to go the extra mile. However, some users mention occasional technical glitches and the need for improved integration with third-party applications.
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Pricing

Pricing Options	Free Trial Not Available Starts at $69.00.	Free Trial Not Available Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	TouchBistro $69.00 $69.00 per month	Launch Kit Free Custom Kit Custom
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