MessageBird |
| Description | Telnyx provides a platform and API with carrier-grade voice, data and messaging capabilities. By using its developer-friendly APIs, it seeks to transform the client business communications. It offers three products, the first being Elastic SIP Trunking, which targets crystal clear calls with low latency, jitter, and packet loss. There's number search, automated porting, number tagging, and the platform built for efficient and fast communications. It offers security using end-to-end TLS and SRTP/ZRTP encryption and boasts very high availability. With Programmable SMS users can send and receive texts globally with the SMS API built for reliable, enterprise-grade messaging and gain actionable insights with detailed records in real-time. Call Control lets users build a custom calling experience. Telnyx Call Control lets you make, manage and route calls globally to any device — phone, app or browser. Its voice API provides the flexibility to build calling experiences into other applications. Read more | Infobip is a cloud-based platform that helps businesses communicate with their customers across various channels. It’s a platform built for speed, scale, and deliverability helping businesses create the perfect customer experience. It works to drive a better outcome for both – customers and businesses. Through the excellent communication channels, businesses can reach more customers with faster and reliable messaging including crystal-clear voice communications. Users can manage and create emails with a single integrated platform and deliver a better customer experience with WhatsApp Business API. Businesses can connect with customers globally using their favorite chat apps and stay engaged with Facebook Messenger. It works to reduce messaging costs and improve delivery rates in real-time. With personalized messages, users can create automated journeys with the platform. It allows users to always be available to support customers with smart chatbots. The live chat tool instantly helps to connect with customers over an app or website. The platform works to create rich customer profiles for targeted communication and craft customer journeys with automated workflows. Read more |
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Exceptional Customer Service, Competitive Pricing, Ease of Use, Extensive Number Selection Porting Issues, Account Suspension Issues, Inadequate Number Availability in Certain Areas, Lack of Direct Phone Support |
Competitive Pricing, Reliable SMS Delivery, Easy to Use Interface, Excellent Customer Support Slow Customer Support Response, Lack of Transparency in Pricing, Limited Platform Flexibility, Confusing User Interface |
| Review Summary |
Users commend Telnyx for its high-quality voice and video calling, with many reviewers describing the experience as "crystal clear" and "seamless." The user interface is also frequently praised for its intuitiveness and ease of use, with reviewers appreciating the straightforward onboarding process and the ability to quickly set up and manage their communication needs. Additionally, Telnyx's customer support team is often highlighted for its responsiveness and helpfulness. However, some reviewers have mentioned occasional issues with call quality and connectivity, and a few have expressed concerns about the pricing structure. |
Infobip generally receives positive reviews for its reliable SMS and WhatsApp communication platform, offering competitive pricing and user-friendly interfaces. Users praise the speed and helpfulness of the support team, with many highlighting their responsiveness and proactive assistance. While Infobip's platform is considered robust and feature-rich, some users note limitations with its user interface and report occasional challenges with automated features and customer service response times. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Voice $1.00 $1.00 per Number SMS Free |
Infobip Custom |
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| Company Details | Located in: Chicago, Illinois |
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