TCN Operator vs ContactLogix Comparison

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TCN Operator

Call Center Software

View Details

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ContactLogix

Call Center Software

View Details

Overview

Description

TCN Operator is a collection of all the best call center tools seamlessly integrated together. With TCN’s no contract promise, the cloud-based platform is customizable to meet all of call center needs. TCN’s call center software supports billions of consumer and agent interactions each year. Provide agents with a unified experience and the ability to talk with consumers over whichever medium they prefer. Offer numerous channels of communication, and let the customer choose their preference. Read more

ContactLogix was designed by automobile dealers for automobile dealers. With over 50 years combined experience in the Retail Automobile Industry, ContactLogix can save time and money. ContactLogix partners with Volie.io, a leading provider of a complete communication stack that combines customer management with state of the art communication tools combining both inbound and outbound channels into a simple-web-based application. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

97%
Reviews

60%
Momentum

61%
Popularity

78%

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

70%
Reviews

60%
Momentum

62%
Popularity

62%

Features

Total Features	9 Features	2 Features
Common Features for All	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. Concurrency Support Allows you to manage multiple calls concurrently IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Progressive Dialer Auto dials and connects agents to calls answered by live persons Queue Management (Calls) Allows you to control call queues and distributes call equally + 6 More - Show Less	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. Concurrency Support Allows you to manage multiple calls concurrently IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Progressive Dialer Auto dials and connects agents to calls answered by live persons Queue Management (Calls) Allows you to control call queues and distributes call equally

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	NA

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Inbound Custom Blended Custom Outbound Custom	ContactLogix Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	CallTools 4.9 344 ratings TCN Operator Vs CallTools TelebuHub TCN Operator Vs TelebuHub Call Center Studio 4.8 130 ratings TCN Operator Vs Call Center Studio My Hotline TCN Operator Vs My Hotline HoduCC 4.8 20 ratings TCN Operator Vs HoduCC	Volie TelebuHub ContactLogix Vs TelebuHub DialedIn 4.8 45 ratings Vonage Contact Center 4.3 131 ratings uContact 4.7 55 ratings ContactLogix Vs uContact
	View All TCN Operator Alternatives	View All ContactLogix Alternatives