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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TalkLift logo
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WebGreeter logo
Live Chat Software

4.8 38 user ratings

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Overview

Description TalkLift helps you better engage with consumers so you can convert more leads into sales. TalkLift collects the details of customers every time they interact with your business, so you can follow up on the leads. You can also use TalkLift’s chatbot to automate interactions with your customers and ensure you are always available to engage with them, even outside of normal business hours. TalkLift helps you segment your customers according to their preferences, habits, and behavior so you can send them more relevant marketing communications. It allows you to set reminders so you remember to follow up on leads. You can also use the software to run surveys and collect data on social media, which you can then use to help improve your communications and product. In terms of better and more efficient communication with customers, you can send bulk marketing campaigns messages through Facebook Messenger and SMS. Read more WebGreeter is software that helps enterprises to indulge in live chatting with minimum glitches and a smooth visitor experience. It offers live chatting services to over ten industries in 8 different time zones irrespective of their sizes. The solutions provided by the software are customisable and easy to use. Through WebGreeter, organisations are increasing their conversation rates online. It enriches the experience of clients by delivering an enhanced client experience. The software is operated by highly skilled professionals so getting solutions to problems is a matter of minutes. Further, it is a BI-driven software that helps its clients to better understand the customers’ needs. By opting for this software one can get a fully responsive CRM integration. Besides, one can get cross-platform support 24*7 through this platform. The software also includes social media integration services that help understand clients in an improved way. It also tracks the behaviour of the visitors to understand their requisitions. It assures immediate service provision to the visitors of its clients. Read more
Pricing Options
  • Free Trial Available
  • Starts at $29.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $20.00. Offers Custom plan.
SW Score & Breakdown

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    69%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    74%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    71%
  • Momentum
    60%
  • Popularity
    77%

Features

Total Features
2 Features
7 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    Not Available
    4.8/5 38 user ratings
    Rating Distribution
    Not Available
    • Excellent

      81.6%
    • Very Good

      15.8%
    • Average

      0%
    • Poor

      2.6%
    • Terrible

      0%
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $29.00. Offers Custom plan.
    • Free Trial Available
    • Starts at $20.00. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Grow $29.00 $29.00 per month

    Standard $49.00 $49.00 per month

    Premium $99.00 $99.00 per month

    Enterprise Custom

    Classic $20.00 $20.00 per user / month

    Deluxe $30.00 $30.00 per user / month

    Power $50.00 $50.00 per user / month

    Premium Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots TalkLift Screenshot
    + 4 More
    WebGreeter screenshot
    + 3 More
    Videos Video Thumbnail Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Nairobi, Kenya Located in: Chicago, IL - 60611
    Contact Details

    Not available

    https://talklift.com/

    +1 312-546-4114

    https://www.liveadmins.com/wg-live-chat-software/

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