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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveySparrow logo
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Cognito Forms

Online Form Builder Software

4.5 541 user ratings

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Overview

Description SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more SurveyPro 5 is a comprehensive survey software suite. It includes a polished questionnaire design, an integrated database, and a sophisticated reporting and analysis engine. All this, and it's easy to use, with friendly graphic interfaces, unparalleled technical support, and multiple training options. Read more Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $1295.00.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    95%
  • Momentum
    63%
  • Popularity
    89%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    78%
  • Momentum
    61%
  • Popularity
    62%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    71%
  • Popularity
    89%
SaaSworthy Awards # 5 Highly Rated # 10 Fastest Growing
Not Available
# 11 Highly Rated # 3 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Not available
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Not available
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • Not available
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 2,678 user ratings
4.4/5 221 user ratings
4.5/5 541 user ratings
Rating Distribution
  • Excellent

    69.6%
  • Very Good

    24.9%
  • Average

    3.8%
  • Poor

    0.4%
  • Terrible

    1.2%
  • Excellent

    47.5%
  • Very Good

    45.2%
  • Average

    5.4%
  • Poor

    0.9%
  • Terrible

    0.9%
  • Excellent

    69.9%
  • Very Good

    17.4%
  • Average

    6.8%
  • Poor

    2%
  • Terrible

    3.9%
User Sentiments

    User-friendly Interface, Extensive Customization Options, Comprehensive Reporting & Analytics, Extensive Integrations

    Limited Freemium Features, Occasional Software Bugs, High Pricing for advanced features, Limited Offline Functionalities

    Ease of Use, Variety of Survey Templates, Effective Data Collection & Analysis, Real-time Reporting & Analysis

    Occasional Bugs & Glitches, Limited Design Customization, High Pricing, Limited Statistical Features

    Ease of Use, Powerful Conditional Logic, Excellent Customer Support, Extensive Customization Options

    Limited Design Flexibility, Occasional Performance Issues, Confusing Workflow Functionality, Limited Free Plan Features

Review Summary

Users appreciate SurveySparrow's user-friendly interface, comprehensive features, and excellent customer support. The platform is praised for its ease of use, even for non-technical users, with a drag-and-drop interface, intuitive navigation, and customizable templates. SurveySparrow's features, including advanced question types, multilingual surveys, and real-time reporting, are highly valued. Users also commend the platform's strong security measures, ensuring data privacy and compliance. Additionally, SurveySparrow's responsive customer support team receives positive feedback for their promptness, helpfulness, and willingness to go the extra mile.

SurveyPro users appreciate its user-friendly interface, ease of customization, and comprehensive features for survey creation and data analysis. The platform is lauded for its ability to handle complex surveys effectively and efficiently, making it suitable for businesses of all sizes. SurveyPro also receives praise for its reporting capabilities, which offer insightful analytics and visualizations, helping users gain valuable insights from their survey data. However, some reviewers mention occasional glitches and limited mobile app functionality as areas for improvement. Overall, SurveyPro is well-received for its user-centric design, customizable features, and robust reporting capabilities, making it a popular choice for survey and data collection needs.

Cognito Forms receives favorable feedback for its user-friendliness, customization options, and seamless integration with other applications. Users appreciate the drag-and-drop form builder, which simplifies the process of creating visually appealing forms. The ability to customize forms with conditional logic, calculations, and custom branding is also well-received. Additionally, Cognito Forms integrates seamlessly with popular platforms like Salesforce, HubSpot, and Zapier, allowing for efficient data management and automation of workflows. However, some users have reported occasional technical glitches and limited reporting capabilities.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $1295.00.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Basic (Surveys) $19.00 $19.00 per month

Starter (Surveys) $39.00 $39.00 per month

Business (Surveys) Custom

Professional (Surveys) Custom

Enterprise (Surveys) Custom

Professional (CX Suite) Custom

Enterprise (CX Suite) Custom

Free (Reputation Management) Free

Starter (Reputation Management) Custom

Free (Ticket Management) Free

Platform (Full Suite) Custom

Performance (360 Assessments) Custom

Starter (Ticket Management) Custom

SurveyPro 5 $1,295.00 $1,295.00 one time license

Individual Free

Pro $15.00 $15.00 per month

Team $35.00 $35.00 per month

Enterprise $99.00 $99.00 per month

 
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Screenshots & Videos

Screenshots Conditional Formatting
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Videos Video Thumbnail
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Vendor information

Company Details Located in: Palo Alto, California Founded in: 2017

Not available

Located in: Columbia, South Carolina Founded in: 2013
Contact Details

+1 800-481-0410

https://surveysparrow.com/

Not available

http://www.apian.com/software/surveypro/

Not available

https://www.cognitoforms.com

Social Media Handles

Not available

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